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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Portfolio: www.Candidate's Name ux)Senior Product DesignerSummaryDynamic Senior Product Designer with 3+ years of experience in UI/UX design within the logistics, manufacturing, and retail industries. Strong background in creating human-centric designs with a particular flair for wireframing, designing, and prototyping in Figma. Career highlights include managing the redesign of a 30-year-old relocation software leading to a 30% increase in task efficiency and redesigning a manufacturing website creating a 60% increase in user engagement and a 45% decrease in bounce rate. Passionate about the video game industry, continuous learning, and Sunday hikes. Technical Skills Adobe XD Photoshop InDesign Figma Unity Mural JIRA Confluence Word Excel PowerPoint SharePoint IRIS Mylo MobilityX Springboard C# HTML CSS C++ Unreal Engine & BlueprintVisual Scripting Sketch Agile Project ManagementExperienceAssociate Product DesignerAires Corporation Relocation ServicesJan 2020 Present Spearheaded UI/UX design initiatives for digital platforms, working closely with developers, product managers, and cross-functional teams to deliver web and mobile solutions within Agile frameworks and tight deadlines. Managed and led a comprehensive redesign of Mylo, a key internal relocation management system, transitioning from a 30-year-old desktop platform to modern, browser-based software. Managed extensive user research and design iterations, enhancing operational efficiency by 30%. Employed a user-centered design thinking approach to ideate, test, and develop our interactive prototypes and design systems. Conducted A/B tests, focus groups, card sorts, and whiteboard exercises to gather actionable insights and translate complex requirements into intuitive user flows and experiences. Drove full redesigns of MobilityX and Springboard, customer-facing relocation softwares for both web and mobile platforms. Implemented new color palettes to align with branding and accessibility standards, and consistently delivered design requirements for four agile development teams. Stepped up as Interim Design Manager during a critical 3-month leadership gap to manage two in-house designers and coordinate with an outsourced design agency, ensuring continuity in UX design processes across problem discovery, prototyping, and user testing. Delivered detailed final assets and specifications to the development team, ensuring the successful implementation of designs. Contributed to the creation of information architecture, wireframes, and user flows through rapid iteration and collaborative whiteboarding sessions.Creative DirectorTSItouch, INCJan. 2016 Dec. 2019 Directed the UI/UX design for tsitouch.com, overseeing wireframe creation, information architecture, and user interface design, leading to a 60% increase in user engagement and a 45% decrease in bounce rate. Executed comprehensive creative responsibilities including graphic design, web design, SEO, social media content, value proposition messaging, and marketing collateral, significantly enhancing brand visibility and stakeholder engagement. Led and restructured a 3-person marketing team, streamlining creative production processes and fostering a culture of mentorship and growth among junior designers. Managed end-to-end print design projects and digital content creation, from conceptualization to delivery, while nurturing agency relationships and ensuring alignment with brand objectives. Innovated marketing and product messaging strategies, contributing to a more than 120% increase in social media reach within 6 months through targeted copywriting and effective public relations campaigns. Junior Graphic DesignerOllies Bargain OutletJan. 2014 Dec. 2016 Directed graphic design efforts for marketing collateral, including the successful publication of the Ollie's Bargain Outlet Flyer 40 times a year and the development of newsletters, broadcast emails, and promotional flyers. Played a key role in cross-functional teams to devise and implement marketing strategies that aligned with company goals, fostering collaboration among creative staff and enhancing project outcomes. Managed communications with buyers, printers, and the marketing department, ensuring cohesive brand representation and alignment with the companys ethos in all design projects. Built and maintained strong relationships with sales and marketing teams, overseeing project budgets and delivering a diverse range of marketing materials that bolstered company-wide initiatives. EducationBA Media Arts - Concentration Graphic DesignRobert Morris UniversityCertificationsW3C, Certified Web ProfessionalWeb Accessibility Specialist (WCP)User Experience AcademyDesignLab |