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Mobile Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEExperienceState Farm Insurance  Claims Specialist - Auto Injury Atlanta, GA 02/23  PresentHandling of claims involving bodily injury and UM / UIMWorking with attorneys on injury claims that include lawsuits, demands & liens.Using my knowledge of policies, procedures, laws, statutes, and insurance regulations to determine coverage, liability damages of injuries and property damage, National General Claims-Inside Auto NG-ANLST III Winston-Salem, NC 02/23  12/23Working claims from the beginning to close. Investigating claims to determine liability.Managing a calendar of claims, diaries & activities. Setting up & managing rental reservations.Drafting coverage letters, including reservation of rights and denial lettersManaging incoming and outgoing subrogation demands and authorizing payments. JNR Adjustment Company- Claims Representative Plymouth, MN 08/22  10/22Understanding the fundamental principles of excavation machinery, tools and activities and using that knowledge to make accurate assessments of causation and nature of damages to subrogate against adverse parties.Crawford & Company Independent Adjuster Peachtree Corners, GA 02/22  01/23Claim investigation, confirming coverage, determining liability, establishing damages, setting up estimates and repairs. Handling claim payments and resolution of claims without payments. Using customer service skills to negotiate with policyholders to settle claims Eberl Claims Service - Independent Adjuster Lakewood, CO 11/21  01 /23Developing a plan of action to investigate claims to determine liability and to work claims from the beginning to close. Documenting information related to the claim and making decisions consistent with claim standards and state laws.EducationA.I.U. (American Intercontinental University) Atlanta, GA 7/03  6/07Attended classes towards a Bachelors Degree in Business Administration SkillsExternal Claims Representative, File Examiner, Investigating, Knowledge of insurance policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, damages of injuries (first & third party) and property damage. Organizational Skills, Customer Service Skills, Auto Claims Adjuster, Active Listening Skills, Energetic Work Attitude, Courteous Demeanor, Problem Solver, Proficient in Microsoft Office, Communication Skills, 45 WPM Typing Speed, Data Entry