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Respect & Integrity Has Earned My ProsperityEMAIL AVAILABLE Ph # PHONE NUMBER AVAILABLEPompano Beach, FLEDUCATIONPalm Beach Lakes Community High School, High School diploma, Palm Beach, Florida Street Address with 3.2 GPAPalm Beach Community College, Associates of Art in Elementary Education, Belle Glade, Florida 2004 with 3.5 GPAEXPERIENCEContractors Wardrobe Front Office File Clerk, December 2022 Currenta.Check in and out all deliveries and returnsb.Answer phone calls and emails professionally and promptlyc.Utilize company operation system for productivityd.File, copy, and scan all paperwork for electronic viewing between sitesRAS Law Firm, Document Specialist, July 2020- January 2021a.Verify incoming and outgoing documentsb.Accuracy preparing documents for execution in court casesc.Able to work with a team to complete deadlines and limited framesd.Professional use of company operating system for proper notating on client provisionTeleperformance DSL Customer Service Representative, October 2011- July 2013a.Make calls on an automatic dialer to ensure services are functioning properlyb.Troubleshoot any issues or concerns customer may havec.Upgrade services and device as neededd.Ensure quality control per each calle.Communicate effectively with other departments to provide accurate information regarding service availabilityPalm Beach County School District Substitute Teacher, November 2001- August 2006a.Report to assigned school with knowledge and understanding of the subjectb.Professional attire and attitudec.Classroom conduct with disciplinary actions in place, and rewardsd.Working with students that have special needs and/or behavioral issuese.Respectful to parents, students, teachers, and staffRoyal Palm Beach High School Paraprofessional Assistant, August 2006- December 2008a.One on One care for a student with Special needsb.Attend meetings and conferences that assist in the latest learning techniquesc.Follow Individual Educational Plans (IEP) that specialize in the learning style of my studentd.Protect the safety and integrity of the studente.Ensure the student is engaged and involved with his classes and learning abilityRECOGNITIONSa.Provide Excellent Customer Satisfactionb.Provides Classroom Conduct and student interactionc.Professional communication skillsd.Familiar with Microsoft applications such as: Outlook, Excel, PowerpointSPECIAL TRAINING/CERTIFICATIONa.Certified Fingerprint TechnicianGAPS IN EMPLOYMENTa.Illness and Treatment January 2021-September 2022b.COVID-19 February 2020- July 2020c.Illness and Treatment January 2013-November 2023d.Motherhood April 2009-December 2010e.Employment through Temp Agencies such as: Manpower, Partnership Staffing, AppleOne. |