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Candidate's Name
PROFESSIONAL Dedicated and accomplished professional with extensive experience in Scrum Master
SUMMARY and Project Manager roles at Freddie Mac. Adept at leading cross-functional teams to
deliver high-quality software solutions within challenging timelines. Proven track
record of successfully implementing Agile methodologies, optimizing project
workflows, and fostering a collaborative work environment. Excellent communication
and problem-solving skills with a strong commitment to achieving project goals.
SKILLS Project team coordination Software process management
Release Planning Agile best practices
Training Methodologies Scrum Methodology
Planning Meetings Backlog Management
Resource Planning Effective customer communication
Teambuilding JIRA, Confluence, Microsoft Project
WORK HISTORY PROJECT MANAGER & SCRUM MASTER, FREDDIE MAC MCLEAN, VA
December 2022 - CURRENT
Managed and facilitated business operations teams supporting 30 applications,
including hands-on experience with Confluence for comprehensive
documentation and collaboration.
Oversaw the organization s documentation process, creating and maintaining
detailing procedures, manuals, and documentation in Confluence to ensure
clarity and accessibility.
Efficiently utilizing Confluence, overseeing the management of meeting
minutes, decision logs, risk logs and facilitating operational improvement
initiatives. This enhances transparency and establishes a centralized platform
for team reference.
Implemented and managed capacity planning management and vacation
calendar in Confluence, streamlining the process for tracking team members
availability and ensuring accurate resource planning.
Addressed issues and blockers, ensuring timely escalation to the development
team and resolution.
Led Maintenance activities, maintaining Jira boards for 19 team members.
Provided weekly project status updates to VPs.
Led Scrum ceremonies, ensuring effective sprint planning and execution using
Jira.
Conducted capacity planning to optimize team workload and improve project
delivery timelines.
Coordinated PI planning sessions, fostering collaboration among cross-
functional teams.
Utilized Mural tool for visual project planning, enhancing team collaboration
and productivity.
Managed story points in Jira for an accurate representation of project progress
and sprint velocity.
Oversaw the creation and distribution of meeting minutes, promoting
transparency and accountability.
Collaborated with value streams for operational improvements, enhancing
organizational efficiency.
Mitigated risks by identifying potential issues, tracking impediments, and
developing contingency plans, ensuring project timelines and objectives were
met.
Created Project Plans using Microsoft Project for new projects and timelines.
Delivering JIRA training to new hires through the creation of informative and
engaging PowerPoint presentations, ensuring a smooth onboarding process
and fostering proficiency in project management tools.
SCRUM MASTER, DOCUMENT SYSTEMS INC WASHINGTON, DC
August 2018 December 2022
Manage the activities, user stories, tasks, and deliverables of application
releases throughout the Agile SDLC.
Work within a highly collaborative and cross functional team environment.
Assist the team with estimating iterations deliverables and increase velocity.
Active use of technology includes JIRA, MS Office suite, Confluence.
Managed and motivated project teams to promote collaboration and keep
members on-task and productive.
SCRUM MASTER, DYNAMIC TECHNOLOGY SYSTEMS ALEXANDRIA, VIRGINIA
February 2014 July 2018
Facilitated scrum ceremonies sprint planning, daily scrums, sprint reviews
and sprint retrospectives.
Collaborated with product owners, team members, technologists, and other
scrum masters to define solutions and drive progress.
Planned agile best practices and encouraged team cohesion, overcoming
impediments and hurdles to productivity.
Coached teams in agile practices and provided necessary training to create
positive mindset to agile methodologies.
Assessed each scrum team member's responsibilities and delegated tasks to
balance each employee's workload.
Led sprint reviews, daily scrums, and planning meetings to realize full team
engagement.
Page 2 Candidate's Name
TRAINING MANAGER, MPHASIS HEWLETT PACKARD VADODARA, INDIA
March 2009 August 2013
Conducted orientation sessions and organized on-the-job training for new
hires. Trained new hires to perform cross-training exercises with experienced
workers.
Alternated training methods to diversify instruction, strengthen learning
opportunities and enhance program success.
Communicated all learning and performance objectives, schedules, and
training assessments to upper management.
EDUCATION MASTER OF BUSINESS MANAGEMENT MARCH 2012 BIMS UNIVERSITY
BACHELOR OF SCIENCE JULY 2009 MSU UNIVERSITY
CERTIFICATIONS Scrum Alliance CSM Certified (Certificate ID: 001395546)
Page 3 Candidate's Name
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