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Click here or scroll down to respond to this candidate Candidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
PROFESSIONAL PROFILE
Top performing professional who combines leadership experience with strong academic success to illustrate value and
competency. Able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follows policies,
procedures and guidelines to ensure consistent quality. Maintains and safeguard patient privacy and confidentiality.
Work history includes collections, customer service, and management experience.
Serves as resource to address patient, family, staff, or physician needs or concerns.
Maintain effective relationships and communication with customers and staff.
Experience with Microsoft Word Typing Speed: 60 WPM.
Languages: English, Portuguese, and Spanish.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Patient Processing Release of Information
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway
Medical Billing Medical Records Management Patient Registration
Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology
Computer Information Systems Medical Transcription Office Accounting Principles of Management
Medical Laws & Ethics Pathophysiology for Medical Office
EDUCATION
Ultimate Medical Academy Associate of Science Degree Healthcare Management, 2018
PROFESSIONAL EXPERIENCE
Orange County Public Schools Orlando, FL 2019 Present
Substitute Teacher
Travel from site to site completing PRN work with classes ranging kindergarten through 12th grade students.
Review and teach lesson plans provided by the district for the needs of the class being provided.
Maintain a clean and inviting work environment.
International Pawn and Jewelry Orlando, FL 2008 2019
General Manager
Oversaw store operation, cash receipts, merchandising, layout, product inventory, and computerized record keeping.
Cashed checks, handled forfeiture returns, and ran reports.
Hired, supervised, and trained personnel, enforced company policies and procedures, and developed effective
employee relationships to ensure quality customer service.
Processed transactions and accepted payments.
Ensured accuracy of cash drawer and kept work area clean and organized.
Worked as part of team and led by example to ensure a positive atmosphere.
Nicholas Financial Longwood, FL 2007 2008
Collections Clerk / Associate (Temporary Position)
Performed skip tracing, investigation, and follow-up for collection of overdue accounts.
Secured collection of accounts and advised clients of alternative solutions to meet obligations.
Made payments agreements and explained and interpreted collection policies and procedures.
Evaluated lending risk to approve or deny vehicle loans.
Documented interactions in computer.
JD Byrider Orlando, FL 2005 2007
Collections Manager / Financial Manager
Maintained a customer focused, team oriented environment by building effective employee relationships and providing
guidance and support to employees.
Handled collection calls, ran delinquency reports, performed skip tracing, and held meetings.
Prior to 2006, worked for 1 year as a Home Health Aide
Assisted residents with daily activities, took vital signs, administered medications and kept accurate logs.
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