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ROFILE:Challenge-oriented individual with skills in operations, sales and marketing Well-honed skills in developing new markets, packages for services and cultivating new customers Possess a personal philosophy of providing uncompromising service to customers, resulting in high customer retention and company profitability Possesses excellent verbal, written and interpersonal skills; relate easily at all levels with colleagues, management, and customers.Candidate's Name  20228134 Roush St. NW, Massillon, Ohio 44646Telephone PHONE NUMBER AVAILABLE Cell PHONE NUMBER AVAILABLEP Disciplined in work habits, ability to function smoothly in a fast paced environment Employ strong listening skills and product knowledge when communicating with customers Experienced in RBS software, scheduling, dispatch, equipment records SKILLS Developed working relationship with all customers, hotels, tour operators, third- party vendors 25 plus years in the Hospitality Business including travel agencies, hotel management, airlines, and motor coach charters and tours. Familiar with power point, other essential software Seeking a position where my background and extensive experience in Sales and Operations can be utilized EXPERIENCE: Conduct research and cold calling on Corporate, Association, and SMERF, Motor Coach business in Ohio, Pennsylvania and select areas of opportunity. Experienced in team development in all departments, delivering uncompromised customer service Develop and promote a dynamic sales plan, with senior management being part of the team, resulting in satisfactory sales of company services Develop and strictly maintain the annual budget ensuring successful profit for the company. Experienced in the opening (5) new hotel properties and reaching established goals WORK HISTORY:Sales Manager Transportation and Tour Services, Candle Coach & Gold Star Tours 2014-Present Manager Convention & Tour Sales, Clarion Inn & Conference Center, Hudson, Ohio -2006 to 2014 Corporate Sales/Hotel Manager Glenmoor Resort & Country Club, Canton, Ohio  2001 to 2006 Director of Sales Hilton Quaker Square, Akron, Ohio  1999 to 2001 Regional Manager Extended Stay America (8) hotels  1996 to 1999 General Manager of Hotel Operations, Holiday Inn New Philadelphia, Ohio  1990 to 1996 ROFILE:Challenge-oriented individual with skills in operations, sales and marketing Well-honed skills in developing new markets, packages for services and cultivating new customers Possess a personal philosophy of providing uncompromising service to customers, resulting in high customer retention and company profitability Possesses excellent verbal, written and interpersonal skills; relate easily at all levels with colleagues, management, and customers.Candidate's Name  20228134 Roush St. NW, Massillon, Ohio 44646Telephone PHONE NUMBER AVAILABLE Cell PHONE NUMBER AVAILABLEGeneral Manager Operations for Spring Development, Delphian Inn and Waters Edge Restaurant 1985-1990Owner and President of Johnson Travel & Tours, Massillon, Ohio  1975 to 1985 Vice President for Mark 30 Travel, opening 3 offices, 2 in Canton and one Dover Ohio 1970-1975