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Click here or scroll down to respond to this candidateCandidate's Name
Austin, TX PHONE NUMBER AVAILABLEEMAIL AVAILABLE LINKEDIN LINK AVAILABLEPeople Leader & Technology ExpertBridging the Gap Between People, Process, and Technology with a Focus on IT Risk and CompliancePeople leader and technology expert delivering IT solutions to achieve operational excellence and drive continuous improvement. Excellent communicator conveying technical information to non-technical stakeholders. Experienced in motivating teams, fostering collaboration, and aligning IT operations with business goals. Proficient in evaluating current operations, identifying opportunities for automation, and implementing strategic plans to enhance efficiency and effectiveness. Leverage technology to deliver exceptional customer service and support organizational growth.Leadership & Management Operational Excellence Project ManagementCustomer Focus Continuous Learning Change ManagementProfessional ExperienceTHE HOME DEPOT, Atlanta, GA 2019 to 2024Cybersecurity Manager 2022 to 2024Managed virtual team of 6 security engineers to design and implement Governance, Risk, and Compliance solutions supporting 100+ daily business users and 2500+ enterprise-wide application users.Created, grew, and managed team of 6 Engineers to administer on-premises GRC platform, including 6 GRC / IRM solutions, focusing on team performance, individual development, and customer satisfaction.Implemented new configuration methodology structured to manage changing business requirements through twice weekly customer collaborative development sessions, improving team productivity 60%.Coached team members through monthly training sessions and personal training projects, enabling improve ability to support customers, which resulted in a 50% productivity increase.Cybersecurity Staff Engineer 2019 to 2022Platform Architect and Subject Matter Expert for advising, building, and supporting Archer Integrated Risk Management (formerly RSA Archer) tool comprising of 6 Risk and Compliance solutions utilizing NIST CST framework and NIST 800-53 standards and controls.Released 6-month Issue Management project full redesign in 3 months enhancing process with new automation and tracking that improved visibility to senior leadership for critical and high issues.Designed, configured, and deployed intake module to provide customers with a streamlined change request submission process, reducing intake methods 80%.Coded custom Microsoft SQL queries to construct configuration database used in ticket creation, providing metrics on customer interactions, response, and resolution times.Established weekly touch points with 6+ GRC leaders, developing roadmaps and strategies aligning work to company objectives then presented to Senior Leadership.TATA CONSULTANCY SERVICES / WELLS FARGO, Charlotte, NC 2019Consultant GRCConsultant / Developer for Archer IRM internal Risk Assessment process automation and improvement. Operated AGILE 2-week sprint project management processes for iterative approach to implementations.OPTIV SECURITY INC., Denver, CO 2017 to 2019Senior Security Consultant GRCSenior Consultant assigned to lead concurrent projects involving Archer IRM architecture and project oversight, design, and implementation.Completed over 10 Archer Use Case customer implementations, providing a 100% successful closure rate.Acted as Internal Archer System Administrator, maintaining and upgrading 3 internal environments sustaining 6 server VM Ware architecture assembled with Microsoft SQL, IIS, and Windows Server OS, enabling consulting team testing, training, and solution demonstration capabilities.Performed internal technical training sessions for more than 10 members of the GRC Services team on application product suite to highlight new or complex features.Candidate's Name EMAIL AVAILABLE Page TwoTEK SYSTEMS / DEUTSCHE BANK INC., Jacksonville, FL 2015 to 2017Contract Consultant / Cybersecurity DeveloperApplication Developer for Cybersecurity Security Operations Center configuring and monitoring Archer IRM Security Operations Management solutions.Implemented Security Operations Center portal Archer Security Operations Management solution, including custom RESTful API, capturing security events, and assisting in managing workflow and resolution.Constructed Cyber Threat Portal built from Threat Management and Task Management solutions, which exposed assets to external and internal threats.Pioneered iterative approach of continual improvement, designing a central repository for security incidents within Cyber Security team.COGNIZANT TECHNOLOGY SOLUTIONS / MR. COOPER (formerly Nationstar Mortgage), Coppell, TX 2014 to 2015GRC Specialist / Senior DeveloperOnsite developer focusing on Archer IRM enhancements and customer support.Built multi-application enterprise Policy Attestation solution for CFPB requirements transitioning from excel spreadsheet and emails, enabling automated centralized tracking system documenting regulatory compliance across the business.Established SDLC best practices using a 3-tiered application environment (Production, User Acceptance Testing, Development) resulting in 90% reduction of production issues.Wrote custom ASP.NET app using Archer Web Services API to close Pen Test result findings, increasing closure rate 75%.Redesigned compliance tracking applications, which established 100% secure record access.ARCHER IRM (formerly RSA Archer), Overland Park, KSGRC Practice ConsultantSpecialized in Archer platform 8+ core, including Governance, Risk, Compliance, 3rd-Party Risk Management (TPRM), and Business Continuity Disaster Recovery (BCDR).HYLAND SOFTWARE (formerly Perceptive Software), Westlake, OHCDIA+ Certified Senior ConsultantProfessional Services consultant completed over 25 major projects across prominent industries, including healthcare, financial services, and higher education operating ECM technology.EducationBachelor of Science (BS), Computer Science, University of Kansas, Lawrence, KSTechnical SkillsArcher Certified Administrator - Expert (4.x, 5.x, 6.x), C++, C#, .NET, HTML, CSS, JavaScript, jQuery, SQL,Webservices, RESTful API, Archer IRM: Access Controls, Application and Questionnaire Configuration, Notifications,Data Feeds, Data Imports, API Integrations, Advanced Workflow, Calculations, Packaging, Dashboards, Reporting |
