Candidate Information Name Available: Register for Free Title Technical Support Project Management Target Location US-NJ-Clifton Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Clifton, New Jersey, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYEnthusiastic and motivated IT professional with a foundation in network fundamentals and software troubleshooting. Proficient in providing technical support and solutions for end-users. Eager to apply academic knowledge gained in Google- Technical Support Fundamentals to contribute effectively to IT operations. Quick learner, adaptable, and committed to continuous skill development. Strong communication skills and a collaborative approach to problem-solving.Programming Languages: Java, Python, SQL, JavaScript, HTML, CSSProject Management: Agile Methodologies, Scrum, Jira, ConfluenceDatabases: Oracle, MySQL, AccessEXPERIENCESecurity and Transportation Shift SupervisorSignature Flight SupportTeterboro, New Jersey09/2021 - PresentCoordinate Security and Transportation logistics for clientsBusiness IT ManagerThe Salt CavernClifton, New Jersey04/2015-03/2021Led a team to develop profitable business strategies and provided oversight across all business departmentsAnswer and direct 40+ calls daily, with goals including selling plans, managing customer accounts, responding to service queries, and cancelling accounts.Provided technical assistance and resourcesKnowledge of Microsoft Outlook and Microsoft Office Suite 2016, Office 365 and Win10IT Replay Assistant (Contract)Rutgers universityProviding technical support across the companyAssigning TicketsMonitoring and maintaining computer systems and networksSetting up accounts for new users0365 supportJira ticket systemSQL databaseEDUCATIONBerkeley CollegeNeurological Studies02/2020 - PresentCOURSES & CERTIFICATESGoogle- Technical Support Fundamentals: December 2019Google- Bits and Bytes of Computer Networking: December 2019University of Minnesota- Introduction to Software Testing March 2023Fire I Fire II Emergency Medical Responder C.P.R/A.E.DHazMat Awareness HazMat OperationsVOLUNTEERElmwood Park Fire Department. 11/19- PresentMoonachie First Aid and Rescue Squad. 10/21 - 03/23AREAS OF EXPERTISECommunicationPatienceAdaptabilityTime ManagementFlexibilityManagement Skills Problem Solving