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Click here or scroll down to respond to this candidateCandidate's Name
Seattle, WA PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYOver 12 years of experience in Software Testing and Quality Assurance in Sales Engagement, Healthcare, Finance and Insurance domains.Expertise in Automation, Manual, Performance, Integration, Functional, Regression and User Acceptance Testing.Expertise in Manual and Automation Testing of Web-based applications, Mobile, and Client/ServerProven ability in developing Test scenarios, Test cases, Test data, Test procedures, Test reports and documenting Manual and Automation Tests.Excellent understanding of the software development life cycle (SDLC) and Software Testing Life Cycle (STLC) in Agile and Iterative development environmentsExpertise in understanding Business Requirement Specifications, Functional Specifications and Design documentations and converting them into Test Scenarios.Strong credentials including ISTQB and Sun Certified Java Programmer (SCJP) certification; advanced command of various testing suites, agile methodologies and monitoring toolsProven ability in creating test scripts using Selenium WebDriverExpertise in using various defect-reporting and defect-tracking tools like JIRA, Bugzilla, and HP ALMEXPERIENCE SUMMARYJul 2023 December 2023 : Quality Assurance Engineer, Qualitest(Meta Projects)Oct 2022 Mar 2023: Quality Assurance Engineer, AmazonOct 2021 Sep 2022: Quality Assurance Engineer, EYMar 2021 Sep 2021: Quality Assurance Tech, AmazonMay 2020 Dec 2020: Quality Assurance Engineer, OutreachJuly 2017 Jan 2020: Quality Assurance Engineer, UW MedicineFeb 2013 Sep 2016: Quality Assurance Engineer, Cheran InfotechJan 2011 Oct 2012: QA Test Lead, Citigroup (TCS)Sep 2010 Dec 2010: QA Analyst, CaseVantage (TCS)Jun 2010 Aug 2010: QA Tester, Wolters Kluwer (TCS)EXPERIENCEMETA (Through QUALITEST)Quality Assurance Engineer- Team Milan August 2023 Dec 2023QA for Milan devices and connectivity on Android and iOS devicesUsed ADB commands to flash the device and check the compatibility on Android platform.Used an inbuilt companion app to check compatibility with iOS devices.Responsible for all the QA activities associated with the critical launces.Performed Dogfooding for the devices for maximum test coverage.AMAZON INC.,Quality Assurance Engineer Customer Journey Oct 2022 March 2023QA for Navigation Experience on Amazon App to ensure end to end features function as per the requirementsResponsible for QA process for project INSPIRE which was released to Production in 2023.Performed iterative test passes to capture the critical bugs that would impact customer experienceResponsible for all the QA oncall activities where all the critical workflows was tested and released periodicallyValidated features on iOS and Android devices using builds from Testflight and ADB connectionPerformed automation testing by building frameworks using Selenium and JavaScript.ERNST and YOUNG (EY)Quality Assurance Engineer Oct 2021 Sep 2022Lead QAE for USAC (Universal Service Administrative Co.) application based on Microsoft Dynamics 365Created Test plan from the Business Requirements and User Stories in Azure DevOps Server (ADO)Worked on IVR (Interactive Voice Response) call management system in USAC using Amazon Connect Server.Performed UAT testing in collaboration with development team and tracked issues using ADOUsed an in-house automation tool and developed test scripts for the Regression cases and multi-user scenariosTested the system on multiple OS and devices to check USACs compatibilityTested the backend services using SQL quieries.Tested the APIs using Postman and Charles Proxy.AMAZON INC.,Quality Assurance Tech Amazon Photos Mar 2021 - Sep 2021QA for photos web application to ensure end to end features function as per the requirementsResponsible for QA process for project COOPER which includes overall design change of Amazon photos appPerformed iterative test passes to capture the critical bugs that would impact customer experienceTested the web app sync with devices such as Alexa and mobile devicesValidated features on iOS and Android devices using builds from Testflight and ADB connectionVerified the Desktop app uploads the pics in sync with other devicesPerformed localization testing on the app to ensure that relevant data is uploaded and storedWorked on backend data updates using SQL / PLSQL queriesOUTREACHQuality Assurance Engineer May 2020 - Jan 2021Managed QA processes for Knowledge AI Assistant (KAIA), a product that which captures real time transcriptions and helps reps close the deals fasterDeveloped test plans including testing approach, strategy and complete scope of testing, working backwards from customersDrive triage meeting with developers to resolve critical bugs during the alpha launchWorked on beta-readiness of launching KAIA to 10K+ customersExecuted test cases using Test Rail and used JIRA for project managementTested APIs using PostmanPerformed automation testing using Selenium and Javascript.Turned on KAIA on multiple browsers and devices to check the compatibilityMonitoring backend response when KAIA is enabled on the frontend as part of performanceUW MEDICINEQuality Assurance Engineer Jul 2017 - Jan 2020Analyzed Business/Functional requirements and developed detailed test plan and the test strategyImplementation of QA approach to ensure quality of a product and was involved in project planning and coordinationWrote and executed automated test cases for front end functional testing using Selenium (IDE and Web Driver)Defined and performed various test functions - Black Box, UAT, Functional, Regression, End to End testing for mobile devices, websites and mobile appsPerformed browser compatibility testing and regression testingContinuously monitored and implemented improvements to the quality, capability and/or efficiency of testing processes, including for new functionality before it is released and post-release maintenanceCHERAN INFOTECHQuality Assurance Engineer Feb 2013 - Sep 2016Providing end to end testing services to ensure maximum test coverageExpertise in Test Plan creation, Test Case Design, Test case Review, Test Case Execution, Writing Test scripts, testing tools Usage, Defect management, and Prepare Test reportsExperience in creating scripts for designing automation framework processes using SeleniumDrive triage meeting with developers and management to evaluate quality metrics and prioritize defect repairsLogged and tracked defects using HP ALM and JIRA for the test life cycleCITIGROUP Jan 2011 - Oct 2012QA Test LeadAnalyzed BRD, FRD and participated in Sprint planning, Review Sessions & Scrum MeetingsRecognized and classified the overall plan for Test Scope, Test Strategy, and Test Data within the context area of each sprintExperienced in creating scripts for designing automation framework processes using Selenium and HP UFTInvolved in white box testing and backend testing of the application which included mainframe testing (IBS and FDR)Worked on various projects and led regression testing modulePerformed Security Testing in collaboration with the other engineersTECHNICAL EXPERTISETest Management Tools: HP ALM, HP QFT, Selenium Webdriver, Testrail, Charles Proxy, PostmanDatabase: SQL, MS AccessLanguages: C, C++, JavaInternet Technology: JavaScript, Dynamics 365CERTIFICATIONSISTQB CTFL Certified Tester Sep 2014SCJP (Sun Certified Java Programmer) Jun 2009EDUCATIONMaster of Business Administration (MBA) Chennai, IndiaAnna University May 2011Bachelor of Engineering (B.S. /B.E.), Information Technology Chennai, India Anna University May 2009 |
