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JEWELLABENTINCK22@GMAIL.COMPHONE NUMBER AVAILABLEJBOBJECTIVEImpassioned and dedicatedsocial professional withremarkable analyticalproblem-solving and decisionmaking abilities. Striving for acareer advancement and achallenging environment toenhance, learn and grow.SKILLSLeadership ExperienceCommunicationDecision makingSelf-motivationWork ethicAccounting and bookkeepingMultitaskingPositivityCustomer serviceAttention to detailRapid learnerAdaptabilityPunctualityJEWELLA BENTINCK1240 ROSSITER AVE, BALTIMORE, MD 21239PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCERECEPTIONIST ACHIEVEMENT FIRST ACADEMY OCT 2018  FEB 2021Answer the phone in a timely manner and direct calls to the correct offices.Complete procedures when Guests arrive and leave.Greet clients as soon as they arrive and connect them with the appropriate party.Deal with bookings by phone, e-mail, letter, fax or face-to- face.Handle incoming and outgoing mail.Enter customer data and send correspondence.Deal with complaints or problems.Check visitors in and direct or escort them to specific destinations.Schedule and confirm appointments and maintain event calendars.TEACHER ASSISTANT ARTURO A. SCHOMBURG SATELLITEACADEMY BRONX JAN 2017  JUL 2018Help Teachers prepare lesson plans.Assist teachers with various tasks, like grading assignments and informing parents of their childrens progress.Help students adjust, learn and socialize and report to teachers about possible behavioral issues.JB JEWELLA BENTINCK2Work with smaller groups of students for remedial teaching or reinforcing the learning process.Track student attendance and class schedules.Review material taught in class with individual students with learning challenges.Make sure classrooms are safe and tidy before classes start.CUSTOMER SERVICE REPRESENTATIVEBURLINGTON  JUN 2016  NOV 2016Handle customer complaints, provide appropriatesolutions and alternatives within the time limits; follow up to ensure resolution.Meet personal/customer service team sales targets and call handling quotas.Provide accurate, valid and complete information by using the right methods/tools.Build sustainable relationships and trust with customer accounts through open and interactive communicationGenerate sales leads.Build sustainable relationships and trust with customer accounts through open and interactive communication. Warehouse Worker (stocker)- CCL company-11/2/2022- 01/29/2023 Inspect inventory for damage or faults Ensuring processing efficiency Keep accurate records and reports Loading and unloading boxes Working on machine or operating on machine(dealing with paper) Ensuring cleanliness, tidiness and safeCashier-ZARA (clothing store) 02/5/2018-08/25/2019 Selling and restocking merchandise Greeting and assisting customers Ensure complete efficiency when opening and closing cash desk procedures. Complete other tasks as necessary to support the overall store Process sales, refund accurately and quickly in all payment methods Sales associates-Burlington coat factory -12/4/2016-09/2/2017 Maintaining a clean and organized sales floor Attach donuts to clothes on rack Check fitting room Performing other tasked that was asked from manager time to time Whole foods-(In store shopper )-09/14/2020-12/5/2020 Preparing customers prime order Shop for food products throughout the store (ambient/dry/frozen/cool Response to customers inquiries and concerns Resolving customer complaints by replacing or simply saying a item is out of stock Fast working environment (work quickly and finish on or before time Comforcare-( Home health aid)-09/1/2021-09/20/2021 Accompany & Constant supervision for elderly dementia woman Needs companionship and remind her to eat her food at the exact right time Put her to bed earlyJB JEWELLA BENTINCK3EDUCATIONArturo A. Schomburg Satellite Academy Bronx  NYC2017