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Click here or scroll down to respond to this candidateCandidate's Name
Reliable, Experienced, Honest. I am an Asset to any employer.Charleston, WV 25314EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am an extremely eager, reliable, honest, hard-working employee. I am looking for a long term career where I can grow and excel. I look forward to working efficiently and am thankful for any opportunities to do so.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceOA3WV STATE/DHHR/BSS - Charleston, WVNovember 2023 to PresentI am currently working on the N.Y.T.D project thru the Bureau for Transitional Living associated with DHHR. My job requires high skill levels in all major computer applications and WV STATE programs as well. This position requires self discipline and great time management skills. I excel in these type situations/ positions because I am self motivated and enjoy independently reaching self set goals but in doing so accomplishing even bigger goals when all team members are done and all collaborative work combined brings us to the end goal together. I currently work onsite and drive everyday to reach an absolute completion date set in the near future and find even time restraints challenging and encouraging. I look forward daily challenges and others input and insight because I thrive off knowledge of any kind. Everyday learning something from someone and reaching goals is a necessity in this position. Behavioral Health InterviewerState of West Virginia/Behavioral Surveillance - Charleston, WV April 2022 to March 2023Job duties included but not limited to making and meeting significant quotas of outbound interview calls in a partnership with the CDC for the soul purpose of obtaining non bias influenced data. This role was a strictly scripted relayed of transcript and questionnaire interviewing process in order to obtain the most confidant, anonymous and unbiased based information. The data then was used to give feedback to many different levels of government and medical officials in the state of West Virginia. These officials/ doctors then can use the information to obtain, maintain and fund programs on a legislative level and in a manner of necessity and importance. Such programs in the past included but are not limited to WIC, COVID-19 VACCINES and CHILDHOOD DIABETES prevention/education. While the majority of hours worked were spent making high volumes of outbound calls, inbound return calls were also managed.We also sheared to a strict scripted structured computer programming system that maintained the interviewees confidentially and stayedwithin all HIPAA and other state laws.Housekeeping Supervisor/ Cleaning laborerPauline Moss@ Clean 4U - Charleston, WVSeptember 2014 to August 2022My duties are general cleaning of homes and offices, however clients on high-end levels have larger, detail oriented needs. Such clients need services for vacation homes, historic homes, rental properties, and professional offices. Clients also request seasonal party preparation/decorating of these facilities. WIS INVENTORY SPECIALISTWIS International - Charleston, WVAugust 2019 to December 20191 General inventory specialist skills2 Which include but are not limited to manual data 3 My job requires that you'd I be fast-paced and accurate 4 My job also requires long hours and out-of-town travel 5 Accuracy quality and quantity three major things we concentrate on 6 Complete tasks with regards to Contracting stores throughout the area and abroad CSR/STOCKER/Front End AssociateWalmart - South Charleston, WVJune 2019 to October 2019Front end associates with the Walmart company are required to be able to multitask in a fast paced, customer oriented, ever changing environment. We are also responsible for maintaining cleanliness, functionality, time management and overall satisfaction of both customers and employees. Tasks Included but not limited to register till exchanges shift changes, maintaining cleanliness only front end and time management During slow or down time and this would be spent in other departments or refreshing end caps, and maintaining product displays on the floor. Striving for and maintaining the Overall happiness of our employees and customers while keeping all shopping areas clean and safe. Office Manager/Administrative AssistantSigmon Appliance Repair Inc. - South Charleston, WV August 2006 to August 2014General front desk duties including making individual technician's daily route schedules, payroll, bank deposits, running front end sales including register, ordering stock parts, multiple phone lines, computer work, updating customer service data base and even repairs that were brought into the shop for service. We also serviced large accounts such as Lowe's, Rent a Center, Aaron's, and Home Depot. Respite ProviderArc of 3 Rivers - Charleston, WVMarch 2000 to June 2006As a one on one respite provider I had single care clients, and each client had detailed daily activities which included anything as simple as feeding and as complex as personal hygiene or even assisting at a volunteered job position on location with a client. Depending on the client's needs my care would be tailored to accommodate and assist each client.If required at a Company based care home, I assisted multiple clientele with daily living chores as well as outings into the community.Customer Service RepresentativeTicketmaster - Charleston, WVJune 1998 to March 2000As a customer service representative at Ticketmaster I took only inbound phone calls. I handled problems with tickets, seating, on sale events, exchanges, any client with issues regarding tickets to an event that could not be solved by a sales representative would be transferred to my department, where it was my duty to solve the issue and make sure the customer was happy/content with our service. Customer Service Representative/CashierKroger - Beckley, WVJanuary 1996 to January 1998As customer service representative at Kroger's it was not only in my job description to over see all front end staff, lunches/breaks, all cash tills, payroll on pay days, scheduling, I was also a back up cashier. I also handled any customer care services such as returns, any questions, or unsatisfied customers. It was my job to make sure the customer was always satisfied and a happy shopper. Photographer/Sales AssociateWhite Water Photography - Fayetteville, WVJanuary 1993 to December 1996As lead photographer I photographed individuals on their white water rafting trips and ran film back to the developer, then waited on processing & printing. Then had to get back to each individual rafting company with photos in time for individual rafting trips when they arrived back from their completed trip so they could purchase pictures of their event down the New River Gorge. Also photographed rock climbing, kayaking and camping trips. My photographs had to be exquisite with detail and clear or else the company did not make any sales and wasted all their resources trying to do so. I was in charge of my individual cash till for each day and at the end of each day my cash till was turned in and counted then dropped in the deposit safe, along with any prints that were not sold they were to be taken out of my pay. Rafting Guide/Photographer/HousekeepingRiver's White Water Rafting Inc. - Fayetteville, WV January 1993 to December 1996As a guide on the New River Gorge I guided anywhere from 4 to 12 men rafts down the upper and lower New River. My job was to guide a party full of people safely down the river, and ensure they had a memorable and fun filled adventure. As well as stay on a fine time schedule and be responsible for all individuals healthy arrival back at base camp. Time Management, as well as Team work was a must in order to ensure the safety of all passengers/rafters on the raft as well as my personal well being. Once back at Campground I was their personal Guide to all services, and events that my company offered. I was to show them around the campground, bar and any other facilities until given my cash tip for the trip then I could excuse myself for the night.EducationB.A. in Human resources to be completed soon. in Human resource management and psychology West Virginia State University - Institute, WVMay 2024General Studies, DiplomaFayetteville High SchoolPhotography and Radio station production, 2yr certificate completed Oak Hill Vocational schoolSkills Customer Service (10+ years) CSR (10+ years) Customer Care (4 years) Call Center (4 years) Customer Support (10+ years) Human Resources (10+ years) Employee Relations HR Multi-line Phone Systems Residential Cleaning (5 years) Appliance Repair (10+ years) Housekeeping Management (5 years) Office Management (10+ years) Supervising Experience1 (10+ years) Front desk (10+ years) Photography (10+ years) Commercial Cleaning Interviewing Plumbing Management (10+ years) Laundry (10+ years) Payroll (10+ years) Computer literacy (6 years) Guest services Supervising experience Hospitality Sales Phone etiquette English Cashiering Microsoft Excel Microsoft Word Leadership Training & Development Organizational Skills Telemarketing Surveillance Cold Calling Research Behavioral health HIPAA Microsoft Office Event planningAssessmentsWorkplace safety ProficientJanuary 2020Using safe practices at workFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
