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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEActively seeking a position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to a team. Able to effectively communicate using a multitude of channels to provide world class service with every interaction. Recognized for proactively maintaining an in-depth knowledge of all products and promotions. Able to work successfully as a team member and as an individual contributor.EXPERIENCEAPRIL 2014 PRESENTDRIVER CDL/WAREHOUSECAESARSTONE, NORWOOD, MAPRIMARY RESPONSIBILITIESPerform a variety of duties in the operation of the Warehouse Department such as moving slabs, yard organization and/or maintenance in addition to driving company truck for delivery of quartz slabs.Plan route to insure most economical use of time and equipment.Gather documentation of ordered materials, delivery and COD to utilize during the routed and scheduled deliveries.Operate forklift, as needed, in order to assist in the yard area when needed.Perform routine inspection and preventive maintenance on assigned equipment and refer defects or repairs to supervisor; keep equipment clean.Assist in the installing and maintenance of traffic control devices.Perform all duties in conformance to appropriate safety and security standards.Other duties as assigned by supervisor.Control traffic at work sites by flagging to guide traffic through work areas, as required or assigned.Skilled in operation of listed tools and equipment.Safely drive various vehicles.Establish and maintain effective relationships with employees, supervisors and the general public.Communicate effectively.Work independently.Perform heavy manual tasks under varying weather conditions.Make independent judgments which have moderate impacts on the organization.JUNE 2012 SEPTEMBER 2014CDL CLASS B DRIVER/BAKERLARONGA BAKERY, SOMERVILLE, MAPRIMARY RESPONSIBILITIESPrepared all baked goods according to specifications.Prepared the necessary ingredients to bake rolls, biscuits, breads, cakes, cookies and other products.Packaged and labelling finished products.Ensured baked products look attractive to the eye.Accurately measured and mixed ingredients using mixers and slicers etc.Maintained updated the stock quality of all Bakery items.Prepared baked goods according to established dietary guidelines.Supervised the work of junior bakery personnel.Cleaned bakery equipment after it has been used.Instructed junior members of staff.Informed the Bakery Manager of any malfunctioned equipment.Made deliveries to customers.Delivered a wide variety of items to different addresses and through different routes.Followed routes and time schedule.Loaded, unloaded, prepared, inspected and operated a delivery vehicle.Requested feedback on provided services and resolved clients complaints.Collected payments.Informed customers about new products and services.Completed logs and reports.Followed DOT regulations and safety standards.EDUCATIONJUNE 1984BOSTON TECH HIGH SCHOOL, BOSTON, MASKILLSCustomer ServiceTeam-PlayerTrust WorthyGreat Communications skillsGreat Problem SolverHandle MoneyACTIVITIESTravel, Sports, Music, Comedy, and Politics/Current Events |