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Title Customer Service Agent - Part-time
Target Location US-IN-Indianapolis
Email Available with paid plan
Phone Available with paid plan
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                               Candidate's Name
                                  Street Address
                                        EMAIL AVAILABLE
                                     Cell: PHONE NUMBER AVAILABLE (Text only)
EDUCATION
Gallaudet University, Washington D.C- Bachelor of Science
Graduation date: December 2023
Risk Management and Insurance major
Cumulative GPA: 3.245
      Relevant Coursework: Insurance Company Operations, Property & Casualty Insurance,
       Enterprise Risk Management, Life Insurance, Underwriting, Topics in Risk Management and
       Insurance


EXPERIENCE
Gallaudet University - Student Ambassador                                September 2021-May 2022
       Interacted with university and prospective students and parents during tours and student visit
       days, answering questions and providing insight
       Administered mail distribution, managed document filing, and facilitated video phone calls.
       Led campus tours for prospective students every semester

Transamerica Corporation - Life & Health Insurance Agent                    November 2023- Present
       Possess Life & Health Insurance License
       Conducted regular client meetings, averaging three per week, to discuss insurance options and
       address concerns.
       Built strong rapport with clients, resulting in increased retention and referrals.
       Assessed clients' insurance needs and provided tailored recommendations for appropriate
       products.
       Processed policy applications and documentation accurately and efficiently, ensuring a seamless
       experience for clients.

Indiana School for the Deaf - Varsity Girls Assistant Basketball Coach October 2023-
Present
       Worked with coaching staff to develop game plans and make in-game adjustments
       Established strong rapport with players, demonstrating the capacity to motivate and inspire them
       effectively.
       Skilled in scouting, teaching, skills development, and related competencies.
       Demonstrated a profound understanding of basketball fundamentals, techniques, and strategic
       methodologies.

EXTRACURRICULAR ACTIVITIES
Delta Mu Delta - International Business Honor Society                            March 2023-Present
       Recipient of lifetime recognition for exceptional academic achievement.
       Membership in Delta Mu Delta satisfies one of the prerequisites for entry at the GS-7 level in
       various professional and technical roles within federal service.
       Membership in Delta Mu Delta represents the pinnacle of international recognition.

Gallaudet University Athletics - Basketball Player                      August 2017-February 2023
       Strategically researching and studying various materials to understand opponents and
       competitive advantages
       Meet all eligibility requirements consistently as a well-rounded and active player and athlete
       Effectively communicate with a diverse group of athletes, coaches and game officials using
       dynamic listening and open-ended questioning skills as a 4 year starting point guard
USA Deaf Olympics - Basketball Player                                            June 2016-Present
       Achieved lifelong aspiration through proven work ethic, dedication and visualization.
       Won Three Gold Medals as a starting point guard
       Maintained professionalism when attending charity, sporting and media events as team
       representative.
       Played in competitive games and tournaments in major cities/countries and served as sports
       representative at public appearances.

AWARDS
       Gallaudet University Dean s List (Fall 2018, Spring 2019, Spring 2020, Fall 2021, Fall 2022)
       RMI Maguire Scholarship (Spring 2022-present)


SKILLS
       Fluent in American Sign Language and English.
       Proficient with MS Word, PowerPoint, and Excel.
       Trend & Financial Analysis
       Financial Analysis
       Risk Assessment and Analysis
       Insurance Knowledge

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