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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Canyon WayWellington, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryDriven and methodical director with a comprehensive and diverse career in the communications and property management industries. Skilled at developing and executing initiatives that generate interest, improve customer satisfaction, and ensure technical maintenance is of the highest quality. Possess strong communication and interpersonal skills amongst direct reports, team members, and clients to ensure success on current and future project work. EXPERIENCECOMCAST CORPORATION July 2013 PresentNetwork Maintenance Supervisor (Toms River, NJ) Evaluate, provide feedback, and mentor 14 employees to provide excellent customer service to meet the needs of the organization and the client; all while improving business efficiency. Management of the New Jersey region inclusive of coordinating 24/7 maintenance, organization of department equipment, and monitoring of live and recorded calls. Coach employees for performance improvement, resolve day-to-day issues, and train new employees to ensure professional, performance and quality standards are met. Implement strategic business plans and collaborate with cross-functional departments for high revenue growth in the New Jersey region. Direct and forecast resource needs to meet business growth all while complying to safety programs and OSHA standards.ROGERS CABLESYSTEMS Sept 2012 July 2013Technical Operations Manager (Toronto, Canada) Oversight and director of 74 employees cross-functionally and company wide. Delivered performance reviews of team members, conducted disciplinary counseling, and completed all necessary HR documentation. Actively engaged in strategic planning activites to increase revenue and reduce cost, all while maintaining and controlling budgeting expenses. Acted as the central point of communication for each employee to support with project execution, project challenges, and project management. Work with senior leadership to assess business need and execute on company goals. Sreamlined effective restorations of the fiber optic network and maintaining a high percentage of reliability.CABLEVISION April 2000 - April 2012Area Operations Manager (Piscataway, NJ) Provide direction and leadership for over 69 plant technicians and 9 supervisors to ensure goals and objectives were met and exceeded by the organization. Monitor and manage the financial performance of locations in the assigned area inclusive of quarterly reports and annual reports. Developed several proposals and recommendations to the operations teams to improve business efficiency and customer satisfaction. Acted as a leader with management personnel within area operations to ensure that each individual was motivated, engaged, and well supported. Built a strong partnership with the Director of Operations to ensure consistent communication between Outside Plant technicians and Field Service front line employees. Created shifts within our department to cover the business in a proactive way and help reduce overtime; all while meeting company standards. Candidate's Name
1237 Canyon WayWellington, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLEMidlantic Property Management May 2004 - CurrentProperty Manager (Highland Park, NJ) Oversee daily operations to ensure the property maintains impeccable standards of cleanliness, security, and functionality for multiple locations Supervise a dedicated team of employees, providing leadership to ensure seamless coordination and efficient operations for tenants. Meet and develop relationships with tenants professionally to address concerns, maintain positive relationships, and improve their satisfaction with the property. Manage maintenance costs and budgets for the property ensuring the most cost-effective solutions are chosen. On call 24/7 and after business hours to address emergencies and ensure urgent matters were attended to at the earliest convenience.Certifications: Critical Thinking for Managers, Interviewing Skills, Time Management, Tools of the Management Trade, Getting Results, Harassment in the Workplace, Effective Business Writings, Excel Essentials and Power Point Presentations COMPUTER SKILLS: Microsoft Office 365, Watch Tower, Scout Flux EDUCATION : Stephen Leacock Colligate in Toronto, Canada |
