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Title Program Manager Part-Time
Target Location US-MN-Lakeville
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EducationWinona State University, Winona, MN Street Address
Bachelors Degree: Business Administration, ManagementApple Valley High School, Apple Valley, MNStreet Address
High School DiplomaWork ExperienceCatholic Charities, St. Paul, MN 2023-PresentProgram ManagerProvides supervision, including performance evaluations, for full-time, part-time, and on call direct reports.Review and approve the bi-weekly time records of assigned staff according to organizational guidelines.Participates in conferences, training, and in divisional and agency strategic planning process, as requested by the direct supervisorIn conjunction with HR, recruits, hires, coaches, reviews, supervises, and terminates as necessary program staff membersWorks with direct supervisor to develop and implement program vision and goalsConnects with the community via outreach, and through additional methods, to ensure program information is accessible and available to the communityCatholic Charities, St. Paul, MN 2022-2023Unit SupervisorProvide supervision, including performance evaluations, for full-time, part-time, and on call direct reports.Review and approve the bi-weekly time records of assigned staff according to organizational guidelines.In conjunction with the Program Manager, recruit, hire, train, empower, and supervise staff according to Catholic Charities policies and procedures.Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.Ensure that client intakes, observation and incident reports are completed according to procedure and adhere to program policiesCardinal of Minnesota, Winona, MN 2019 - 2020Direct Support ProfessionalDocumented patient behaviors and assisted with treatment modalitiesTrained patients on simple care activities such as housekeeping and groomingAssisted patients in carrying out basic daily activitiesKept patients environment safe and hazard-freeHowry Residential Services, Mendota Heights, MN 2018 - 2019Direct Support ProfessionalProvided in-home patient care for developmentally disabled and geriatric patientsBathed, groomed, and assisted patients with daily living activitiesAccompanied patients to doctor's appointments and brought necessary documents or medicationAdministered medications and developed systems to ensure patients continue regime when aloneSt Croix Cleaners, Mendota Heights, MN 2017 - 2018Customer Service RepresentativeConsistently provided professional, friendly, and engaging customer serviceDeveloped and maintained positive working relationships with colleaguesDemonstrated genuine hospitality and established rapport with customersResolved guest complaints quickly and efficientlyKey SkillsProficient in Microsoft OfficeWritten and verbal communication with external and internal partiesAbility to solve problems quickly and efficientlyHMIS TrainedCPR Certified

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