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Click here or scroll down to respond to this candidateCandidate's Name
.Phone Number PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLEAddress Columbus, OH Street Address
Seeking for an opportunity that ultimately assumes to a dedicated Cybersecurity Analyst. With a strong academic foundation in MSc Computer Science and Management Information Systems, coupled with practical skills from ongoing CompTIA Security+ and Google Cybersecurity Professional Certificate, I'm Committed to leveraging advanced technical expertise and hands-on experience to safeguard digital assets and mitigate cyber threats in a dynamic and challenging cybersecurity environment with a proven strong work ethics background.SKILLSStrong Work EthicsTrouble shootingCommunicationTyping (Data Entry)Music (Instrument Playing)Sports (Soccer, Swim, Tennis)CreativityTime ManagementConfidenceEXPERIENCEData Center AssociateDB Schenker / Google, Lockbourne, OhioJan 2024 - PresentEquipment Maintenance: Responsible for the maintenance and upkeep of servers, networking equipment, and other hardware infrastructure within the data center facility. This includes populating of trays, installation, troubleshooting and repairs of viper fish and viper light main frame computer racks.Monitoring and Support: Monitor the performance and health of the data center infrastructure, including servers, storage systems, and networking equipment and also provide support to resolve any issues or incidents that arise, such as server failures or network outages.Security and Access Control: Maintain the security of the data center facility, including access control, monitoring surveillance systems, and enforcing security protocols to protect against unauthorized access or security breaches.Documentation and Reporting: Responsible for maintaining documentation related to the data center infrastructure, including hardware configurations, network diagrams, and maintenance logs and generate reports on data center performance, incidents, and maintenance activities.Collaboration: Work closely with other teams within Google, such as network engineering, hardware engineering, and operations teams, to ensure the smooth operation of the data center and to support the needs of internal and external customers.Adherence to Policies and Procedures: Adhere to established policies, procedures, and best practices for data center operations, including safety protocols, compliance requirements, and operational standards.Continuous Improvement: Participate in online trainings and initiatives to improve data center efficiency, reliability, and performance. This involve evaluating new technologies, implementing process improvements, or optimizing infrastructure configurations.NETWORK TECHNICIANMaintech Incorporated, Grove CityFeb 2023 - PresentConfigured and administered Cisco routers, switches, access points, firewalls, printers, scanners, keyboards,VPNs and imaging of servers (HP G10 and Lenovo ThinkSystem)Troubleshot network problems quickly and efficientlyDeveloped technical documentation such as user manuals, installation guides and troubleshooting proceduresInstalled hardware such as servers, hubs, routers, bridges, modems and other network devicesInstallation and mounting of Network racks for clients.IT SUPPORTConsulate General of Ghana, GUANGZHOUSep 2019 - May 2023Performed and documented steps to migrate users from a Lotus Notes email configuration to an Office 365 tenant (Ghana Embassy, Beijing)Installed, configured, maintained and troubleshoot end-user PCs, laptops, iPads, Printers, and desk phonesAdministered repairs, upgrades and completed configuration of Windows 7 /10 PCs and related peripheralsOrganized regular reviews to ensure compliance with; regulatory guidelines, IT and Operating within internal company policies, and external standardsTroubleshoot issues across various platforms, networks and application domainsResolving IT Support requests from EmployeesAnswer employee questions regarding computer systems (Laptops, desktops, printers, scanners, projectors, switches, routers, server, ISP/LAN challenges)Initiated and facilitated a company-wide IT training on MS office suiteGather and analyze data to diagnose problems with computer systemsChange configurations, settings and permissions to fix computer issuesGenerate sign ins for new hires during onboarding processInstall new software and hardware drivers and updating existing ones as neededEducate employees on periodic password changes and updating status of their service request.COMMUNITY SECRETARYGhana Comunity, GuangzhouMar 2016 - Dec 2019Create electronic document files and records, providing up-to-date information/historical reference on the community and its membersCreated electronic Identity cards for all membersComposed professional correspondence such as letters, memos, emails to the Ghana mission (Ghana Embassy) and the Guangdong province authoritiesFacilitate communication between Chinese Authorities and Ghana community members while managing cordial relationships with local securities (police, immigration) and Ghanaian business visitors.NETWORK TECHNICIAN INTERNVodafone / Huawei, AccraFeb 2012 - Oct 2014Installing and Configuring Networks: set up computer networks, routers, switches, racks and other hardwareConfiguring network settings and ensure connectivityNetwork Security: Implementing security measures to protect the network from unauthorized access, viruses, and other threatsThis includes setting up firewalls, encryption, and access controlsTroubleshooting Network Issues: Identifying and resolving network problems, such as connectivity issues, slow performance, or security breachesHardware and Software Maintenance: Regularly maintaining and upgrading network equipment and softwareThis involves updating firmware, replacing faulty hardware, and ensuring compatibility between different network componentsTraining: Providing training to employees on how to use network resources securely and efficiently while Assisting end-users with network-related problems, providing technical support.OPERATIONS OFFICERVFS Globlal Ghana Limited (UK/Belgium VAC), AccraMar 2004 - Aug 2009Manage the administrative and non-judgmental tasks related to visa, passport and consular services for diplomatic missionsApplication and biometric enrolment services for Foreign National registration, work permits and residence permitsPrepare daily reports on all visa, application collectionsCall center representative providing information about VFS Global Services, complaints, processing duration, and website information.TRANSACTIONAL PROCESSORACS-BPS Ghana Limited, AccraMar 2002 - Nov 2005Processed a variety of benefit transactions such as Pension packages, Medical Insurances, tax changes etcProcessed customer orders and invoices, ensuring accuracy and timely deliveryData quality control and processing on a targeted throughput.EDUCATIONMSC / COMPUTER APPLICATIONS IN COMPUTER SCIENCENanjing Uni of Information Science and Technology, Jiangsu ProvinceJan 2006DIPLOMA IN COMPUTER SCIENCEInstitute for Management and Information SystemsJan 2002HIGHER DIPLOMA IN COMPUTER SCIENCEInstitute of Advance Computer Education, GhanaJan 2007CERTIFICATIONSCompTIA CySA+IMIS: Professional Association for IS Professionals (IMIS Licentiate Member)Coursera: Foundation of CybersecurityCoursera: Play it Safe; Manage Security RisksCoursera: Connect and Protect; Networks and Network SecurityCoursera: Google Cybersecurity Professional CertificateTools of the Trade: Linux and SQLSound the Alarm: Detection and ResponseREFERENCESEDWARD NSAHSenior IT Security Engineer, All States Insurance CompanyPhone Number PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLEEBENEZER ADJEIA1 Consul Officer, Ghana Consulate, Guangzhou ChinaPhone Number PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLELANGUAGESEnglishFluentChinese (Mandarin)IntermediateFrenchIntermediate |
