Candidate Information Name Available: Register for Free Title Patient Service Representative Target Location US-PA-McKeesport Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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                                           Candidate's Name
PROFESSIONAL SUMMARY:

Hardworking, reliable, and dedicated
employee, prioritizing improvement
and progression in the field.
Dedicated and empathetic
professional with a passion for helping
individuals achieve mental wellness.       EXPERIENCE:
CONTACT
                                           Total Quality logistics, Pittsburgh, PA
 25 Telescope St,                          Jan 2024 - April 2024
   Pittsburgh, PA 15203
                                           Logistics Account Executive Trainee
 PHONE NUMBER AVAILABLE                                Worked with team members to complete company goals in a
  EMAIL AVAILABLE                       timely manner.
                                             Empathize with clients while addressing concerns.
EDUCATION
                                             Exceptional communication incorporating active listening, clear
SLIPPERY ROCK UNIVERSITY                     articulation, and empathy to navigate obstacles and establish
Bachelor of Arts (Psychology)                customer relationships.
         Dean's List Honoree                 Demonstrated adaptability and flexibility by successfully
         (6 semesters)                       adjusting approaches to meet diverse customer needs and
                                             efficiently resolve issues.
         Crisis hotline course (on site)

SKILLS
                                           East End Behavioral Health Hospital, Pittsburgh, PA,
                                           May 2022 - Dec 2023
         Teamwork and collaboration
                                           Admissions Representative
         Active Listening
                                             Collected and documented confidential information.
         Crisis Management
                                             Effectively managed crisis calls, promptly alerting appropriate
         Patient Assistance
                                             authorities.
         Task Prioritization
                                             Maintained communication with individuals in distress, providing
         Interpersonal Skills                support and guidance until resolution.
         Telecommunication                   Ensured patient safety by remaining on the line and coordinating
         Multitasking                        necessary interventions.
                                             Compiled and processed billing, personal, and health
         Documentation
                                             information from patients.
VOLUNTEERING
                                             Screened individuals for program eligibility.
         Rockserve                           Communicated with people from varied backgrounds with
         Macoskey Center for                 diverse needs.
         Sustainability & Education          Established and maintained productive working relationships with
LANGUAGES:                                   clients, colleagues, and representatives of community agencies.
                                             Intervened in emergencies to de-escalate situations and
         English                             advocate for patient needs.
         Spanish (conversational)
         Five-year program                   Referral coordination with external referral sources, such as
                                             community mental health agencies or healthcare providers.