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| | Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Castle Rock, CO Street Address
ObjectivePersonally driven customer service professional seeking a challenging role in a dynamic organization that values excellent service, critical thinking, accountability, and strong work ethic. Pursuing an organization in which I can grow both professionally and personally.Skills & AbilitiesStrong attention to detail, effective time management and organizational skills, ability to multitask and prioritize, proficient in Microsoft Office and CRM software. Experience with leadership, case and project management, and the ability to work independently or in a team-oriented environment.ExperienceLead Case Manager - WSHC/Varent, LLC Castle Rock, CO September 2021 PresentEstablishing quality attorney and client relationships, managing treatment timeline for personal injury clients, overseeing 125 files currently generating 2.9 million in revenue, onboarding new law firms and providers, analyzing accident details to determine next steps.Supervisor of Client Services MedicalServiceQuotes Castle Rock, CO March 2018 August 2021Supervised a team of professionals to ensure quality service, controlled costs for medical treatment and equipment for workers compensation clients, enhanced provider relationships, supported adjusters in building a strong claim.Medical Assistant/Coder - Dermatology of Lone Tree Lone Tree, CO June 2017 March 2018Collected co-payment of patient insurance, determined benefits. Experience with medical coding and billing, provided medical assistance with surgery, gained experience with EMR and HIPAA guidelines.Assistant Manager - New Balance Cherry Creek Denver, CO March 2014 June 2017Hiring and training associates, managing inventory, maximizing store sales and profitability.EducationKeene State College, Keene, NH, Bachelor of Arts in Psychology August 2007 May 2011Excelled in courses such as Psychology of Prejudice, Brain and Behavior, Cross-Cultural Psychology and General Studies |