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Title Business Analyst Project Management
Target Location US-MI-Oak Park
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name , MSIS, PMPCell PHONE NUMBER AVAILABLE E-mail address: EMAIL AVAILABLEProfessional Summary:Analytical, strategic and results driven Business Analyst with 10+ years of experience in businessoperations, project management, and process development. Skilled in data collection, design, andautomation. Demonstrated experience with conceptualizing solutions to support the organizationsobjectives.Work Experience: Software Proficiencies: MS ProjectSr. Business Analyst Excel, Word, PowerPoint, AccessIT Manager SharePoint Skills:Data and Systems Analyst Power Bi, Power Query Agile and Waterfall methodologyDesktop Support Specialist MS Forms, InfoPath ELTSQL CommunicationCertifications: Visio Attention to detailProject Management Professional (PMP) Visual Basic User acceptance testingProfessional Experience:Vista Maria 11/2021  8/2023Dearborn Heights, MIBusiness Analyst Lead in multiple projects, defining requirements, summary reports, resources, and project progress. Performed business analysis and create Ad Hoc reports. Collaborated with department head and senior management to create program models and documentation. Implemented department processes to identify areas of improvement. Developed the organizations record retention policy and schedule. Participated in the implementation of the new CRM system. Exported and analyze data regarding client participation in programs to establish success rates. Generated forecast reports to identify program trends and business solutions. Addressed issues of data migration, validation, and cleanup. Create data visuals such as process maps, models, and dashboards using various tools and applications. Develop SharePoint sites and link department data using Excel, Power Query and Power Bi.Blue Cross & Blue Shield of Michigan 3/2021  11/2021Southfield, MIEpitec Inc. - ContractorSr. Business Analyst Participated in multiple projects, defining requirements, resources, and project progress. Create metrics to track monthly performance of department deficiencies and resolutions. Addressed issues of data migration, validation, cleanup Gathered requirements to support project implementation and documentation. Developed process maps, models, reports, and dashboards using power query and power bi. Created Ad Hoc reports and analysis. Extracted data from internal and external sources to create custom reports for Senior Level Management.

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