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Click here or scroll down to respond to this candidateCandidate's Name
Philadelphia, PA Street Address
EMAIL AVAILABLE - PHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWORK EXPERIENCEHome Health AideSweet Home Healthcare - Philadelphia, PA - August 2017 to Present CaregiverSocial Service AideCasmir Care Services Inc. - Philadelphia, PA - March 2015 to Present Social Service AidResponsibilities:The Social Services Aide provides direct client care under the supervision of a Service Coordinator in the clients home and into the community. Primary responsibilities include the provision of a safe and clean environment that meets the physical, emotional, and personal needs of the clients. Knowledge of crisis interventions, mental health diagnosis, and therapeutic relationships processes a must. Housing CounselorAcorn Housing - Philadelphia, PA - October 2006 to March 2007 Candidate's Name
864 N. Markoe St.Philadelphia, PA 19139PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: A challenging position, utilizing abilities developed through my experience and skills with the opportunity for professional growth based on performance. Experience:August 2017-PresentSweet Home HealthcareProvides direct client care under the supervision of Support Coordinator in the clients home. March 2015 - PresentCasmir Care Services Inc.Philadelphia, PASocial Service AidResponsibilities:The Social Services Aide provides direct client care under the supervision of a Service Coordinator in the clients home and into the community. Primary responsibilities include the provision of a safe and clean environment that meets the physical, emotional, and personal needs of the clients. Knowledge of crisis interventions, mental health diagnosis, and therapeutic relationships processes a must. Oct. 2006- March 2007Acorn HousingPhiladelphia, PAHousing CounselorResponsibilities: Promotes home ownership and wealth in low-and-moderate income families, exclusive agreements with lending institutions, free unlimited counseling, education & advocacy. Service First Time Home Buyers Existing Homeowners looking to refinance or for a second mortgage, Predatory Loan Victims, Homeowners looking for Mortgage Delinquency or Foreclosure Counseling. Acorn Housing is a HUD certified Housing Counseling Agency.June 1999- Oct. 2001Cigna Philadelphia, PADivision: Group Insurance Disability Benefits LawAssociate Customer Service RepresentativeResponsibilities: Provide professional, courteous and prompt customer service to Cigna customers. Handle customer inquiries, complete on line transactions with our bank vendor and conduct outbound calls to increase asset retention. Complete transactions with a bank to ensure that service standards are met or exceeded. Provides follow-up to account holders as appropriate. Identifies and strives for asset and customer retention opportunities. Communicate the benefits of the Cigna product to account holders and assists them with daily inquires and transactions. Able to interact with various audiences, particularly understanding the needs of beneficiaries. Maintain policy status, allocation, accounts receivable and accounts payable, collections, claims re- search, cancellations, reinstatement's, new case set up commissions, agent name change/producer codes, data entry and applying coverage to new policies and setting up due and unpaid receivables. Dec. 1998- June 1999CignaPhiladelphia, PADivision: Group Insurance Disability Benefits LawOffice Support ClerkResponsibilities: Lock Box processing. Verifying payment according to account specifications. The key member of the team by typing reports, and memos, endorsements and disbursements. Maintaining files, preparing mail for processing. Updating case management for inbound mail and outbound kits. Identifying and applying incoming receipts, data entry and record keeping. Preparing check transmissions and maintaining check inventory. Ability to handle multiple tasks initiates telephone calls and answer incoming calls. Conduct research as needed for client, agent, provider or other external and internal resource in order to facilitate the process. Work in a team environment. Resolve disputes with insured/providers and initiate process for payment. Maintain policy status, allocation, new case set up, cancellation, reinstatement's and applying coverage to new policies and setting up due and unpaid premiums. July 1985- July 1990D.B. Schanck Real EstatePhiladelphia, PAClerk TypistResponsible for coordinating and resolving all customer service requests related to the real estate accounts payable, including responding to inquires from employees related to the payment of invoices. Performed special projects as needed, including account reconciliation. Typing reports and filing records. Operated multi-lines telephone system and faxed documents to associates and clients. General office duties including: Collection of rent monies accountable for A/P, A/R, monitoring quality control in the unit. Organizing/rerouting mail, xeroxing documents.Qualifications:*Ten years of experience in an office environment*Typing skills(70-75 wpm); Keying skills (10,000-11,000)*Computer Literate:Word Processing proficiency includes: MS-Word, MS-Outlook, MS-Access, MS-Excel, Word Perfect 6.1 & 7.1 and Lotus 1-2-3.*Lock box processing, General knowledge of Accounting, A/P & A/R. *Collections and Claims/Commissions, Agent and Producer changes.*Office skills: Dictaphone, Shorthand, bookkeeping, filing, strong math skills, superior customer service skills and strong interpersonal skills.*Ability to organize, set priorities, follow-through, demonstrated attention to detail, work independently and an outstanding team player.*Excellent demeanor and ability to interact with a wide variety of individuals, strong multi tasking ability and work well under pressure. *Superior written and verbal communications skills with a commitment to client servicing. Education:G.P.U.A.C.Philadelphia, PAComputer Literacy/Customer Service 1998C.I.T.E.Philadelphia, PASecretarial Science/Word Processing 1996-1998Temple UniversityPhiladelphia, PAGED/Diploma1985References: Available Upon RequestEDUCATIONGEDTemple - Philadelphia, PA1985 to 1985SKILLSlock box, a/p, a/r, claims, reconciles, typing, filing CERTIFICATIONS/LICENSESHome Health AideAugust 2017 to Present |
