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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PINE CREEK DRIVE PHONE NUMBER AVAILABLEPflugerville, TX Street Address EMAIL AVAILABLEExperienced Business AnalystBusiness analyst and project management professional with a deep understanding of Salesforce CRM and its relevant ecosystem. High tech experience at Hewlett Packard Enterprise, Amazon, Apple, and NTT Data. Well versed in requirements gathering, functional design, user testing, and ad hoc reporting. Trusted business consultant with the ability to work across the organization to collaborate, improve workflows, and create actionable reporting.Business Analyst Project Management Program Manager Salesforce AdministratorEXPERIENCEMZF CONSULTING, Austin, Texas 2021 - PRESENTIndependent consultant focused on roles as Project Manager, Business Analyst and Salesforce Administrator for high tech companies, large scale systems integration, mergers and acquisitions, as well as systems consulting.BUSINESS INTELLIGENCE CONSULTANT at AUSTIN ENERGY:Supporting meter-to-cash processes and quality assurance for over $1B in annual revenue.Provided business operational support, performance reporting, business intelligence, contract management support, data analytics support, meter automation, and field support.Developed plans to improve business processes, providing findings and develop business support for recommendationsSALESFORCE BUSINESS ANALYST at AMAZON via ALLEGIS GROUP:Working at Amazon to document the Amazon Business Prime system ecosystem.Document workflow between Salesforce CRM, Einstein, Pardot, Redshift, Adobe, and Quicksight.Coordinated meetings to drive project execution and delivery.SENIOR BUSINESS ANALYST at APPLE via PERSISTENT SYSTEMSSenior consultant working on Apples implementation of Salesforce CRM focused on B2B relationships.Drove project deliverables, execution, and strategy.Daily use of Figma to create mock-ups and wireframes to support documentation.Built out dashboards to document and track KPIs for these channel partners.M&A PROJECT MANAGER and ANALYST at NTT DATA via THE JUDGE GROUPNTT DATA acquired another firm and needed additional resources to complete system documentation and support the integration of the other services firm into their ecosystem.AMD, Austin, TX www.AMD.com 2020-2021American multinational semiconductor company that develops computer processors and related technologies for business and consumer markets with $24 Billion in annual revenues.BUSINESS ANALYSTResponsible for integrating Salesforce instance from the acquisition of Xilinx.Responsible for onboarding new sales representatives in the end-to-end lead to cash processes and tools. Role included ongoing pipeline deal review for data quality and accuracy.Active documentation of all Model N (revenue management) processes.ASSA ABLOY www.assabloy.com 2018-2020Assa Abloy is the largest manufacturer of contactless access control readers and cards for the security industry. $1 Billion in annual revenues.SALES OPERATIONS ANALYSTPrimary liaison between the business and Salesforce IT delivery team. Responsible for gathering user requirements, coordinating UAT, and delivering Salesforce releases for business improvement.Responsible for global training and communication plan to end users.TRI-NET, Austin, TX www.trinet.com 2016-2018TriNet provides HR expertise tailored to thousands of small and medium size businesses (SMBs) throughout a wide range of industries across the U.S. with over $4 Billion in annual revenues.BUSINESS ANALYSTResponsible for working across five distinct business verticals to document business requirements.Worked with business partners across sales, legal, marketing, and finance to produce deliverables.Role required strong project management and regular status reporting to the Scrum Master.Key responsibilities in a Salesforce Service Cloud implementation and a Configure/Price/Quote (CPQ) migration.HEWLETT PACKARD ENTERPRISE (HPE), Houston, TX (NYSE: HPE) www.hpe.com 2014-2016(Company is the Enterprise spin-off from HPQ on November 1, 2015)HPE is an industry leading technology company that enables customers to go further, faster. $30 billion in annual revenues.SALESFORCE ADMINResponsible for supporting the management of the Salesforce instance for the HPE software division.SYNERGOS TECHNOLOGIES, Austin, TX www.synergos-tech.com 2010-2014COLOSSUSS PRODUCT MANAGERResponsible for largest product. New product development, product enhancements, product documentation and End-User engagement.EDUCATION, CERTIFICATIONS, AWARDSBachelor of Arts, Trinity University, San Antonio, TexasCertified Salesforce AdministratorBusiness Analysis Certification, International Institute of Business AnalystsSKILLSSalesforce CRM, Salesforce Lightning, and Salesforce ecosystem applicationsOffice 365, LucidChart, SmartSheet, Figma, Apptus, TableauSolid understand of SOQL and SOSLExperience in Release and Change Management, multiple sandbox environments, and Agile methodology Einstein, Pardot,Redshift, Adobe, QuicksightSolid project and program management experienceStrong documentation, data modeling, and ecosystem modeling skillsExperience creating and updating KPI DashboardsPHONE NUMBER AVAILABLE Candidate's Name EMAIL AVAILABLE |
