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Street Address Fountainebleau Blvd #411Miami FL Street Address
PHONE NUMBER AVAILABLE CellEMAIL AVAILABLESummary of Qualifications: Highly driven, personable, and creative professional with valuable experience in HR professional with proven track record of success. Known for practical problem-solving skills and effective communication across all levels of an organization..Key Strengths Include: Dynamic professional skilled in prioritization and multitasking. Strong communicator with experience collaborating with diverse clientele. Innovative problem solver who finds effective, permanent solutions. Attentive listener with the ability to adapt to individual traits and working styles. Experience: February 2018 Present Heritage Tobacco Medley, FL Human Resource Specialist/Office Manager Implemented HR policies ensuring compliance with labor and employment regulations. Oriented new employees, facilitating familiarity with company policies and procedures. Managed administrative duties such as scheduling and PTO request. Assist with the development and changes of company healthcare and insurance benefits programs. Handled staffing duties including hiring, firing, disciplinary procedures, and disputes resolution Assist clients with invoices and payments Create all monthly reports for the state of Florida and TTB. Reconcile all the bank account with QuickBooks.February 2013 February 2018 Sunshine Tobacco Doral, FL Office Manager Act as a liaison between clients and the President. Maintain client profiles and master files, ensuring accuracy and organization. Coordinated meetings and managed a busy calendar. Provided exceptional customer service to high-level clients. Assist high level clients as a client service specialist. Reconcile accounts using QuickBooks. Monitor incoming emails and answer or forward as needed. Order products from vendors, keep inventory up to date. Education: January 2021 to December 2022 Florida International University Miami FL Masters in Human ResourceAugust 2018- May 2019 Florida International University Miami, FL Bachelors in International Business/ManagementJanuary 2009- 2018 Miami Dade College Miami, FLAssociates in Arts in Business Administration.August 2014- December 2014 Florida National University Hialeah, FL Certified Case Manager - GraduateSkills: Microsoft Office, Word Excel and Power Point. Fluent in Spanish. References: Available upon request. |