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Click here or scroll down to respond to this candidateCandidate's Name
Kansas City, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEKnowledgeable business professional able to lead and motivate hardworking teams. Meet daily targets by delegating assignments, coordinating inventory, and managing quality control. Promote a positive team environment focused on collaboration and common goals. Results-driven leader with history of consistently improving processes, procedures, and systems. Spearhead changes based on valid data gleaned from reviews and simulations. Pursue opportunities tenaciously to make lasting impact on business operations. Focused and responsive leader skilled in employee management, training, and group leadership. Maintain group safety and strict performance standards with effective monitoring strategies. Dedicated to accuracy, efficiency, and customer satisfaction. Motivated manager skilled at meeting customer needs with expert Street Address support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Reliable and punctual manager successfully handles fast-paced 42 work. Proven willingness to take on any task to support team and help business succeed. Offers strong customer service and consistant abilities.Authorized to work in the US for any employerWork ExperienceFront DeskDays Inn & Suites - Kansas City, MOSeptember 2023 to PresentCheck guests give room keys and answer phone keep lobby clean and keep hotel in order Unloader/LoaderUnited Parcel Svc - Kansas City, KSJanuary 2020 to PresentUnload boxes off of trucks semisHR AssistantUnited Parcell Service UPS - Overland Park, KSNovember 2020 to January 2021Help assist with changing info for employeesTaking calls with concerns or needing help with something Assistant ManagerDollar Tree - Kansas City, KSDecember 2018 to November 2019Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems.Supported budget development and forecasting with cost-saving measures and revenue enhancements. Coordinated employee schedules to provide adequate coverage according to business demands. Promoted products with successful sales based on effective planning, merchandising, and employee preparation.Delegated tasks to 15 staff members and monitored completion to verify quality and completeness of work.Assisted with training and developing new dollar tree team members in company policies, procedures, and standards.Oversaw employee training and all staff management tasks. Boosted annual sales through targeted marketing campaigns and exclusive brand partnerships. Maintained operational performance by skillfully handling opening and closing tasks. Reduced corporate costs by addressing shrinkage, employee turnover, and vendor pricing. Increased revenue by collaborating with upper management to develop, implement, and monitor business improvements.Controlled labor costs by streamlining workflows based on expected demands. EducationAssociates in Business Management & AccountingSteven Henagers College - Salt Lake City, UTMarch 2015Skills Staff development Employee supervision Quality assurance Schedule coordination Rule enforcement Microsoft Word Time management Multitasking Budgeting Profit & Loss Team Management Process Improvement Labor Cost Analysis Financial Report Writing Logistics Forecasting Strategic Planning Financial Analysis Inventory Control Payroll General Ledger Accounting Pricing SAP Project Management Account Reconciliation Journal Entries Accounts Payable Management Business Analysis Tax Experience Accounts Receivable Office Management Cherry picker Guest services Supervising experience Office management Customer service Accounts receivable Profit & loss Team management Cooking Budgeting Payroll Leadership Accounting General ledger accounting Accounts payable Balance sheet reconciliation Sales Bartending Financial report writing General ledger reconciliation Forecasting Order entry Tax experience Hotel management Cash handling Guest relations Upselling Windows Hotel experience Communication skills Computer skills Phone etiquette Cash register English Front desk Restaurant experience Kitchen management Operations management Pricing Retail sales Planograms Business development Recruiting Merchandising Human resources Manufacturing Accounting software Supply chain Banking Crew management Quality control Bookkeeping Fraud prevention and detection Assembly Account reconciliation Order fulfillment Software troubleshootingAssessmentsOffice manager CompletedNovember 2020Scheduling and budgetingFull results: CompletedGeneral manager (hospitality) ProficientJune 2020Solving group scheduling problems and reading and interpreting P&L statements Full results: ProficientAnalyzing data CompletedFebruary 2020Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: CompletedFood service fit: Crew member ProficientMarch 2021Measures the traits that are important for successful food service crew members Full results: ProficientCustomer service ProficientDecember 2020Identifying and resolving common customer issues.Full results: ProficientWorkplace safety ProficientMarch 2021Using safe practices at workFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
