Candidate Information Title Environmental Services Project Manager Target Location US-FL-Pensacola	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Executive Level Environmental Services Director with more than 20 years of experience leading successful EVS departments. Strong focus on staffing and leadership models with reputation for implementing innovative programs to improve engagement and satisfaction. History of process improvement projects.LEADERSHIP EXPERIENCE AND SCOPEHealthcare Systems, Multi-site, Acute Care, For Profit,Non-profit, Union ExperienceGrounds Size: More than 1M sq ft. Annual Budget: Up to $6MHospital Beds: Up to 700 FTEs: Up to 130CAREER AND LEADERSHIP HIGHLIGHTSImproved employee and department morale to raise HCAHPS scores from low 50 to high 80; both client and patient satisfaction increasedAchieved the highest ranked department in the hospital for employee satisfactionCreated significant financial turnaround by bringing outsourced services in-house to result in $340K in one yearRELEVANT PROFESSIONAL HISTORYAMN 2016-Present Interim Environmental DirectorSutter Health, Ca. Martin Luther Ca. Santa Claire Ca.Peoria Il,Ruck Shockey Consultants Interim ManagerLoyola University Medical Maywood,IlDirector of Environmental Services, Wesley Hospital, Hattiesburg, MSDirector of Environmental Services, CHS Health System, Dyersburg Regional Hospital, Dyersburg, TNPrincipal/Owner, Koontz Independent Consulting, UT South Western Hospital and Saint Paul Hospital, Dallas, TXDirector of Environmental Services, Crothall Service Group, Gulfport Memorial Hospital, Gulfport, MSEVS Project Manager, Crothall Service GroupWuestoff Hospital, Melbourne, FLTrinity Hospital, Birmingham, ALShands Hospital, Gainesville, FLSaint Francis Hospital, Memphis, TNEDUCATION, CREDENTIALS AND AFFILIATIONSCertifications: FEMA Affiliations: United States ArmyREFERENCE TESTIMONIALSDelores is very dedicated to her staff and the facility. She is dedicated to making it a good place to work and visit.Delores takes pride in everything she does. She set up the EVS department which was unstructured. She raised HCAP scores from 40 to 90. She made the EVS department stand out in accomplishments.OUR LEADER WILL MEET YOUR GOALSEXAMINE THE STAFFING MODEL AND ENSURE APPROPRIATE LEVELSSTABILIZE LEADERSHIP TEAM IN EVSAccomplished EVS leader and mentor; developed and initiated educational programs to coach staff on HCAHPS strategies for strong improvementsEvaluated staff in order to identify strength of team members in order to capitalize on communication, accountability, and incentive-based growth and developmentImplemented regular in-service education programs to improve competenciesCreated a Supervisor Development Course and Management Rounding For Success programDeveloped and initiated a Caught Doing Something Right program to encourage and reward staff for productivity and quality workCreated Safety Program and Huddles to improve communicationDeveloped and instituted a Hard Surface Training; implemented a floor care, strip and wax schedule to improve surfaces; resulted in decreased overall Falls in hospitalDecreased cost due to Hazardous Waste employee training course; implemented follow-up DOT training as it related to Hazardous WasterInstituted behavior standards with the implementation of AIDET program to increase expectations; resulted in increased employee satisfaction rates due to high-functioning departmentImproved communication between hospital leadership teams and Environmental Service Department staff by acting as a dedicated liaisonStrong ability to conduct operational process improvement assessments and implement necessary programs for increased safety, quality and procedureInitiated a room inventory and Picture Perfect program to ensure quality rooms; resulted in increased patient satisfactionImplemented an AM/PM Freshening program to improve quality and patient satisfactionIdentified significant annual savings with Linen Awareness PlanDeveloped and implemented plans to updated old and outdated equipmentAdequately reviewed supplies, negotiated with vendors and shopped for new vendors in order to increase financial savingsSuccessfully met all TJC requirements for EVS with zero deficiencies