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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOFFICE MANAGERIowa Masonic Health Facilities, Bettendorf, Iowa / 2013-2015 Assistant to the Administrative Staff at a Nursing Home that provides long-term care, dementia, and skilled care to its elderly residents, in addition to an independent living community on the property COMPOSITION / TYPSETTERThe Observer, DeWitt, Iowa / 1984-2013Integral member of a team that produced a twice-weekly newspaper Greeted visitors with exceptional hospitality Answered, screened, and directed incoming calls on a multi-line system Assisted all department heads as needed Composed and distributed a monthly newsletter Distributed correspondence internally and to the public while maintaining confidentiality when necessary Assisted with Website maintenance and Facebook posts Proficient with Microsoft Office and Adobe Creative Cloud WORK EXPERIENCERESIDENTIAL LIFE COORDINATORCongregation of the Humility of Mary / 2021-Present Responsible for enriching the lives of elderly retired sisters living at the Humility of Mary Center Answered, screened, and directed incoming calls using a multi-line switchboard phone system Inventoried and ordered office and nursing supplies as needed Assisted the accounting department with variousduties, including preparation of weekly deposit, and distribution of payroll checks Assisted executive director and department heads with various duties and projects Worked with highly confidential materials Scheduled use of the facilitys community room which was used by staff, residents families, and the public Monitored and verified daily resident census; maintained and filed resident records for state assessments Interacted with residents and sometimes difficult and distraught family members Helped with various activities with residents as needed Typed, edited, and proofread news copy in a fast-paced office while meeting bi-weekly deadlines Edited photos and graphics using Adobe Photoshop Developed and maintained website Maintained the classified advertising system, including weekly and monthly billing statementsCOMMUNICATIONS ASSISTANT / ADMINISTRATIVE OFFICESisters of St. Francis, Clinton, Iowa / 2015-2021Assistant to the Director of Communications and Development at the Administrative Offices. Also take on projects from The Canticle, a residence for retired and aged sisters. Assign rooms, welcome, and provide orientation for new residents Plan and attend in-house entertainment, programs, and celebrations Plan and attend day-trip outings Work with residents individually and as a group to assess needs Seek and work with various institutions and organizations that provide outreach programs Responsible for personal weekly shopping Act as liaison for sisters Maintain a close working relationship with nursing staff Transport residents to personal and medical appointments Provide reports and updates to the Leadership Team Lead a monthly house meeting where residents are provided updates and encouraged to voice concerns Act as an advocate for the sisters |