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Title Customer Services Data Management
Target Location US-NY-Geneva
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Candidate's Name
California, USAPhones: PHONE NUMBER AVAILABLE (USA)Email: EMAIL AVAILABLESUMMARYOver 10 years of experience in Office, Customer Services, Administration, Auditing, Stores Management and PayrollsExperienced in managing stores, accounting operations, inspecting, and reconciling incoming Bank, statements & materials, documenting/tracking damages and discrepancies, and maintaining optimum levels of stock.Experienced in performing accurate numerical computations and analysis, preparing and processing payroll data for large teams, including file validation and importing, cheque entries, adjustments, reconciling and balancing.Expertise in MIS reporting, conducting quality internal audits of accounting, payroll, and stores processes.Demonstrates mindfulness, analytical skills, and ability to work as part of a team.Excellent organizational, interpersonal & communication skills with ability to work under pressure and meet deadlines.Conversant with QuickBooks, TAPSCOM, SAGE Pastel, Payroll, Tally, ERP and Microsoft Office software SKILL SETFinancial Accounting and AnalysisPayroll ManagementStores Operations  Reconciliations, Procurement, and Issue of MaterialsCustomer Relationship ManagementStock ReportingRecruitmentHR OperationsTeam ManagementEDUCATIONMaster of Arts (M.A) from Gujarat University, India, 2013Bachelor of Arts (B.A) from Gujarat University, India, 2011Higher Secondary School Certificate (H.S.S.C) from Gujarat State Education Board (G.S.E.B), India, 2008Secondary School Certificate (S.S.C) from Gujarat State Education Board (G.S.E.B), India, 2006 CERTIFICATIONAssociation Of Chartered Certified Accountants (ACCA), Kenya, 2015 LANGUAGE SKILLSEnglish, Hindi, Marathi, Gujarati, and SwahiliWORK EXPERIENCE7 Eleven, Vallejo, CaliforniaSeptember 2022  Till DateCustomer Care AssociateHandling Walking customers.Handling SalesManaging StoreGeneral AdministrationManaging Petty CashData ManagementComputer OperatingBook Smart Consultancy Limited, Nairobi, KenyaMay 2015  June 2021Finance DirectorManaging Financial status of the company and controlling the FinanceScrutinizing invoices, bills, and other documents prior to entry into Tally ERP, SAGE Pastel and ERP systemsCollating and preparing employee data for preparing salaries on a periodic basis on Pay Master and TA Master software.Undertaking internal audits using software reports, manual registers, and raw materialPreparing and arranging Sales Invoices/Delivery Notes, serial number-wise and filing for Head OfficeMaintaining stock of office stationery, office supplies and reordering them as and when requiredTracking and reconciling NHIF/NSSF/PAYEE/TAXGeneral AdministrationManaging Petty CashData ManagementComputer OperatingEasy World Vision, Ahmedabad, Gujarat, India.February 2013  April 2015Process Executive (Student Visa/Work Permits/Immigration)Screened candidate profiles according to job category through various job websites and portals.Explained Students / Clients for the Student / Work Visa process.Scheduled and conducted interviews of registered candidates.Maintained and updated the database of potential employees.Prepared Offer, Appointment, Relieving and Increment letters.Oversaw & managed the entire Data Collection Center & franchisees of entire Gujarat and Rajasthan regions, resolving their queries.Coordinated and provided oversight to data processing operations, including conducting rigorous quality checks.Maintained and updated employee attendance, leaves, provident fund, employee state insurance for payroll purposes.Interacted with prospective and existing clients for sourcing new candidates.Analyzed recruitment data and prepared MIS reports to ensure accomplishment of targets.Managed employee evaluations/appraisals, grievances, and training programs. References will be provided on request.

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