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05Barbara DodridgeBally, PA PHONE NUMBER AVAILABLE EMAIL AVAILABLEInstructional Designer/Content DeveloperSummaryExperienced in working with clients to conceptualize, design, write and develop highly interactive e-learning solutions.Core CompetenciesNeeds Analysis, Project Management, Design, Development, Implementation, Evaluation, Collaboration with SME, Coaching, Training, Administration of LMSComputer SkillsStoryline 360, Articulate, Captivate, Camtasia, User Productivity Kit (UPK), Salesforce Trailhead, Adobe Premier, MoodleEmployment HistoryNorth Highland 2019 to 2023Content DeveloperCreated Trailhead and Knowledge articles in Salesforce for Florida Prepaid implementationWrote training content for train the trainer for AmerisourceBergen IT TransformationWrote content for Disaster Recovery support team for State of FloridaPerformed learning gap analysis for IT Operations TechniciansPMIEF 2018 to 2019Instructional DesignerWorked with SME to design and develop e-learning courses for Special OlympicsDrafted storyboards e-learning coursesRecorded voice overUsed authoring tools PowToons and Storyline to create e-learning coursesEdited youth guides, instructor guides and training materialsRebranding of digital resourcesAlpha & Omega Creative E-learning Design Philadelphia, PA 2006 to PresentInstructional DesignerPerform needs analysisDesign and create e-learning coursesConvert traditional face to face courses into online training coursesPerform voice overARAMARK Philadelphia, PA 2004 to 2018Instructional DesignerWorked with SME to design and develop training for systems and processes.Used authoring tools Storyline, Articulate, Camtasia, Captivate and UPK to create interactive WBTWrote and edited voice-over scriptsCreated process flow charts & system flow chartsPerformed System administrative functionsCreated pamphlets, How To sheets and other training materials.ARAMARK Philadelphia, PAAdministrative Assistant 2000 to 2004Assisted three departments: Accounts Payable, Payroll, and Customer Call CenterProcessed payroll and payment of invoicesOrdered supplies and servicesSonshine Day Care Center, Wyncote, PA 1997 to 1999Day Care DirectorStarted a day care center for churchObtained state certification and government funding for low income familiesHired staff and recruited studentsDeveloped all policies and proceduresSelected and developed CurriculumDrug & Alcohol Residential Rehab, Philadelphia, PA 1980 to 1992Director of Education (7 years)Assistant Director (4 years)Wrote individual learning contracts for individual self-paced classesStandardized policies and procedures for nine centersTaught group studies classes to adult studentsOversight of student educational recordsAddictions CounselorHired, trained and managed staff at residential programEducationMasters in Education - Adult Education and Distance Learning - University of PhoenixBA Degree in Bible with a minor in Christian Education - Central Bible College, Springfield, MO