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Click here or scroll down to respond to this candidateCandidate's Name
Washington, DCPHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEDriven university graduate with a Bachelor of Interdisciplinary Studies, focused in General Business and Political Science, seeking a challenging entry-level position where I can use and grow my analytical skills, strong communication skills, intellectual curiosity and customer service skills to add value to the organization by helping to achieve its goals and mission.EDUCATIONBachelor of Interdisciplinary Studies VA. Commonwealth Univ.Aug. 2018 Aug. 2023Minors: General Business, Political ScienceEXPERIENCESales Associate (Part-time) Virginia Alcohol Beverage ControlAug. 2022 Jan. 2024Helped customers in navigating the store, completed sales, and processed returns with a positive disposition.Built and maintained product/brand knowledge to offer exceptional customer service and build customer relationships.Led team of four to safely unload delivery trucks and properly stock store shelves in a timely manner, maintaining store standards.Human Resources Business Analyst Intern Freddie Mac McClean, VAJune 2023 Aug. 2023Summer internship gained experience working on the HR Strategic Communications Team and Talent Team.Assisted Human Resources manager in the design and execution of HR communications strategies which consisted of communication planning that entailed gathering information from various business partners, writing, reviewing, proofreading, and publishing stories on the firms internal web for the entire corporation.Provided project support to the Talent Team in administering the company-wide Employee Engagement survey to 6,000 plus employees which included, utilizing Microsoft Project to identify detailed work tasks and timings to create the project plan, led the daily management of the project plan to ensure deliverables and timelines were met and provided weekly project status reports to senior-level HR managementHelped manage vendor management processes such as reviewing suppler contracts up for renewal, reviewed supplier performance data to identify trends and utilized MS Outlook to schedule biweekly, customer-relationship callsJob-shadowed with senior HR professional on talent recruiting activities and HR operations functions such as payroll administration, compensation plan reviews and diversity and inclusion tactics.Journalism Internship DC Dept. of Employment Services - Mayor Marion Barry Summer Youth Employment Program June 2022 Aug. 2022Wrote, edited and presented small community interest, positive stories utilizing Microsoft Power PointKept abreast of current fashion and culture trends and wrote weekly lifestyle blogs for the youthLed participation in a group photography storytelling project on the face of homeless youth in Wash, DC.Networked in career mentoring sessions with top DC government officials, local news anchors and lead urban radio personalitiesRetail Sales Associate Cricket Wireless Richmond, VAJune 2022 Sept. 2022Greeted customers with welcoming attitude and asked open-ended questions to help determine the appropriate products to suggest to a customerDemonstrated and sold mobile devices to customers, showcased the latest product capabilities and features.Utilized POS system to quickly process cash, credit card and mobile pay transactions.Engaged in active listening to deescalate dissatisfied customers and resolve their issues quicklyMaintained strong knowledge of mobile devices and the latest customer promotions to educate customers and increase store salesSales Associate Macys Department Store Tysons, VAJuly 2019 Oct. 2019Projected a positive shopping experience by greeting customers in a friendly and professional mannerQuickly and accurately processed customer transactionsMaintained merchandise order and styling of assigned sales floor and fitting rooms.Mayor Marion S Barry Summer Youth Employment ProgramSummers 2015 - 2022A six week summer youth employment paid training and leadership program. As a Washington, DC resident I have participated in this work experience since the age of 15 years old:Summers 2022 Journalism InternshipSummer 2021, 2020 Professional Skills & Career Development Virtual ProgramSummer 2019 Entrepreneurship Development ProgramSummer 2018 Food Concessions TraineeSummer 2017 Georgetown Univ. College Bound ProgramSummer 2016 U.S. Department of Education Office AssistantSummer 2015 DC Youth Advisory Council Leadership ProgramSKILLSAdaptabilityMicrosoft Office SuiteQuick LearnerCommunicationProblem-solvingCollaborationCritical Thinking / AnalyticalAttention to detailSolution-orientedPROFFESSIONAL ASSOCIATIONSAssociation for Interdisciplinary Studies |
