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Click here or scroll down to respond to this candidateCandidate's Name
SKILLS SQL Oracle COBOL C++ Splashtop Workday WebEx Diversity & Inclusion Visual Support Technical Support Interpersonal Communication Time ManagementEDUCATIONMaster of Science ManagementInformation SystemsUniversity of Missouri - St Louis, StLouis, MOBachelor of Science Computer ScienceSaint Louis University, St Louis, MO Minor in MathematicsDedicated IT Consultant offering 25+ years of experience in IT vision, development and implementation of programs and systems. Subject matter expert in day-to-day operations, planning, organizing and managing operations and complying with standards and policies. Demonstrated to leverage strategic planning to foster new improvements that maximize productivity and efficiency while continuously fostering a diverse and inclusive environment for all team members. WORK HISTORYOctober 2005 - November 2023Senior Customer Technology Consultant FedEx, St Louis, MO June 1999 - October 2005Programmer Analyst Amdocs, St. Louis MODesigned, developed and implemented shipping solutions used by over hundreds of organizations.Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.Partnered across organization to design solutions with the various customer platforms to deliver optimal path for key business initiatives.Changed a variety of modules based on specifications provided by sales and marketing teams as well as customer insights.Spearheaded continuous improvement on hardware and software architectures that supported eBusiness Suites (EBS).Directed IT services, counseled and collaborated with senior management on strategic planning.Mentored junior team members to foster professional growth and promote knowledge sharing within the organization. Led the Culture, Diversity and Inclusion initiatives for a team of 10-12 Utilized PowerBuilder, COBOL, and SQL to maintain current product application and coded changes for multiple merger acquisitions.Optimized code quality through regular peer reviews, resulting in fewer defects and easier maintenance.Provided ongoing support for users experiencing issues or requiring assistance with application functionality. Tested and deployed scalable and highly available software products. Updated documentation with project deviations to capture changes. Integrated new software with existing systems and third-party APIs. Conducted comprehensive assessments of client systems, providing actionable recommendations for improvements and upgrades.Managed technology budgets, optimizing expenditures to maximize returns on investment in hardware, software, and services.Boosted productivity by automating repetitive tasks using custom-built scripts and tools.Provided computer programming subject matter expertise to project team members.CONTACTSt Louis, MO 63116PHONE NUMBER AVAILABLEEMAIL AVAILABLE |
