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PROFESSIONAL SUMMARYHello I&#Street Address ;d like that start off with thank you for taking the time to readmy resume. I'm a Talented Phlebotomist with a successful track record of collecting blood samples and performing laboratory procedures. Possesses strong attention to detail and excellent organizational skills. Committed to providing the highest quality of care to patients and ensuring that their needs are met. Experienced in working with a variety of medical equipment and laboratory techniques.Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efciency to meet company needs and increase service value.Reliable candidate with extensive experience providing excellent patient care. Skilled in patient intake,EKG, data entry, and clinical procedures. Possesses excellent communication and problem- solving skills, with a commitment to providing quality healthcare services.Highly organized individual with experience in providing direct patient care. Comprehensive understanding of the necessary skills to provide quality and compassionate care. Worked in acute and long-term care settings with proven track record of providing excellent patient care and customer service. I'm always open to learning new things and always looking to further my career! EXPERIENCEPhlebotomistJune 2022 - Present Labcorp, Poughkeepsie, nySuccessfully drew blood from patients of all ages and skill levels in a timely manner. Performed venipuncture procedures with accuracy and precision. CONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEPoughkeepsie, NY 12601SKILLSVenipuncture, specimen preparation,and maintaining meticulous medical Patient care Patient Registration Scheduling appointment Phone Etiquette CPR Phlebotomy Specimen Preparation Medical Records Maintenance Venipuncture Expertise Hemoglobin TestingSeasoned Phlebotomist with a robustbackground in patient careDemonstrated at Planned Parenthoodand other medical facilities. Skilled inRecords. Adept at providingexceptional customer service,ensuring patientComfort, and upholding strict safetyprotocols. Exhibits strong multitaskingAbilities and a commitment toexcellence in all laboratoryprocedures. Data Entry Infection ControlSHANICE RHUMBLEPHLEBOTOMISTPrepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efciently.Calmly handled difcult or challenging situations that arose while performing phlebotomy duties.Maintained excellent communication skills to provide comfort for patients during the collection process.Efciently managed multiple tasks simultaneously while maintaining attention to detail.Strictly adhered to HIPAA regulations when dealing with condential patient information.Developed a thorough understanding of laboratory protocol and procedure for collecting patient samples.Ensured compliance with OSHA standards regarding universal precautions for infectious diseases.Effectively communicated with patients to ensure accurate collection of specimens and obtain consent. Checked paperwork for completeness and accuracy of information. Cross-trained in other areas to meet needs of business. Successfully collected and processed high volume of blood specimens for laboratory analysis.Used handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels.Answered patient questions regarding collection techniques and offered additional resources on collection process.Developed strong relationships with hospital staff members by providing courteous customer service at all times.Kept lab logs, reference materials, and other important data up to date.Processed patient samples according to established laboratory protocol guidelines.Built the ability to recognize and respond to difcult or unusual patient situations.Collected arm samples or whole blood samples from donors for testing.Conducted quality control tests on equipment and supplies used in phlebotomy.Assisted physicians in drawing blood from newborn infants or pediatric patients as necessary.Drew blood from veins by vacuum tube, syringe, and buttery venipuncture methods.Drew blood from capillaries by dermal puncture, such as heel, and nger stick methods.Entered patient, specimen, insurance, and billing information into computer.Transported specimens and uid samples from collection sites to laboratories.Veried laboratory requisition forms against specimen tubes to reduce errors. Paperwork Processing Medical Records Review Patient Care Quality Control Staff Management Specimen handling Skin puncture Record keeping Sample storage Professional demeanor Blood culture collection Pediatric phlebotomy Geriatric phlebotomy Patient preparation Time management Empathy and compassion Buttery needle technique Proper labeling Blood collection techniques Lab Reporting Sample Collection Machine Calibration Glucose Screening Team Leader Specimen Collection CPR/AED Active ListeningPhlebotomistMay 2021 - May 2022 Northern Dutchess gastro, Poughkeepsie, nyPhlebotomist/medical assitantJanuary 2021 - July 2021 Planned parenthood, Poughkeepsie, NY Disposed of biohazard materials in accordance with applicable laws and standards.Trained medical personnel in phlebotomy techniques and laboratory processes.Processed blood and other uid samples for further analysis by other medical professionals.Collected specimens at specic time intervals for tests, such as those assessing therapeutic drug levels.Observed donors following blood collection and monitored for adverse reactions. Communicated with patients to discuss medical history. Explained uid and tissue collection procedures to patients. Calibrated and maintained plasma collection equipment.Successfully drew blood from patients of all ages and skill levels in a timely manner Performed venipuncture procedures with accuracy and precision Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efcientlyCollected uid and tissue samples, used appropriate collection proceduresApplied skill in arterial collection techniques to complete blood drawsCollected specimens at specic time intervals for tests, such as those assessing therapeutic drug levelsTrained medical personnel in phlebotomy techniques and laboratory processesTransported specimens and uid samples from collection sites to laboratoriesOrganized and cleaned blood-drawing trays to maintain sterile environmentDrew blood from capillaries by dermal puncture, such as heel, and nger stick methodsDrew blood from veins by vacuum tube, syringe, and buttery venipuncture methodsInspected various types of medical equipment for cleanliness prior to useProvided appropriate guidance and instruction to other healthcare personnel about specimen collection techniquesCollected arm samples or whole blood samples from donors for testing.Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efciently.Successfully drew blood from patients of all ages and skill levels in a timely manner. Performed venipuncture procedures with accuracy and precision. Maintained excellent communication skills to provide comfort for patients during the collection process.Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials.Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.Documented medical data in patient charts, facilitating accurate records.Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.Cleaned treatment rooms and medical instruments, complying with infection control standards.Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing. Stocked supplies and instruments for examination rooms. Supported physicians in examinations, procedures, and diagnostic tests. Scheduled appointments and maintained patient records. Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.Demonstrated prociency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records. Performed patient intake and assisted in patient care procedures. Triaged patients and performed vital checks for patient ow facilitation.Calmly handled difcult or challenging situations that arose while performing phlebotomy duties.Effectively communicated with patients to ensure accurate collection of specimens and obtain consent.Prociently operated centrifuges, microscopes, pipettes, syringes, diluters, analyzers, computers, and other lab equipment as needed. Cross-trained in other areas to meet needs of business. Answered patient questions regarding collection techniques and offered additional resources on collection process.Developed strong relationships with hospital staff members by providing courteous customer service at all times.CnaMay 2018 - June 2020 The pines, PoughkeepsieCNAJuly 2016 - August 2018 The grand, Poughkeepsie, ny Kept lab logs, reference materials, and other important data up to date.Utilized laboratory information systems to accurately obtain and document patient information.Adhered to strict policies concerning specimen identication procedures throughout the entire process.Assisted with specimen processing and pre-analytical testing functions.Assisted physicians in drawing blood from newborn infants or pediatric patients as necessary.Provided accurate collection instructions for random urine specimens and processed according to policies.Interviewed patients to obtain medical information, weight and height measurements and vital signs.Drew blood from capillaries by dermal puncture, such as heel, and nger stick methods. Worked with coworkers to complete tasks.Completed daily documentation and charts regarding patient care and input reports into practice databases.Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks. Prepared residents for meals and assisted with feeding. Utilized PPE appropriately and followed patient safety and infection control guidelines.Measured patient vital signs, recording body temperature, blood pressure, and heart rate.Followed HIPAA regulations to maintain condentiality of sensitive medical and personal information.Lifted and repositioned non-ambulatory patients to prevent accidents and falls.Observed changes in patient status and response and immediately communicated concerns to nursing staff.Developed trusting relationships and provided emotional support to patients and families.Answered call lights to provide emergency treatment and assistance to patients.Monitored pain and provided comfort measures, reporting abnormalities to nursing staff. Stocked patient rooms and supply areas to meet patient care needs. Completed in-service training and attended performance improvement meetings. Worked with coworkers to complete tasks.Shift LeaderFebruary 2015 - August 2017 Auntie annes, Poughkeepsie, NY Demonstrated ability to manage multiple tasks while remaining adaptable and exible. Responded quickly to meet customer needs and resolve problems. Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.Completed daily documentation and charts regarding patient care and input reports into practice databases. Prepared residents for meals and assisted with feeding. Utilized PPE appropriately and followed patient safety and infection control guidelines.Measured patient vital signs, recording body temperature, blood pressure, and heart rate.Followed HIPAA regulations to maintain condentiality of sensitive medical and personal information.Lifted and repositioned non-ambulatory patients to prevent accidents and falls.Observed changes in patient status and response and immediately communicated concerns to nursing staff.Developed trusting relationships and provided emotional support to patients and families.Answered call lights to provide emergency treatment and assistance to patients.Monitored pain and provided comfort measures, reporting abnormalities to nursing staff. Stocked patient rooms and supply areas to meet patient care needs. Completed in-service training and attended performance improvement meetings.Maintained a high level of professionalism when dealing with difcult customers.Handled customer complaints and inquiries in a courteous and efcient manner.Provided exceptional customer service to ensure customer satisfaction.Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers. Resolved customer complaints promptly and efciently. Developed strong customer relationships and loyalty through effective communication.Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.Performed regular maintenance checks on kitchen equipment to ensure safe operation at all times.Utilized strong communication skills to provide clear instructions and guidance to staff members.Identied areas of improvement in food presentation techniques and trained staff accordingly.Kept up-to-date on local health codes and implemented them accordingly within the kitchen.Provided customer service by responding promptly to inquiries from customers regarding menu items or services offered.Tracked inventory levels regularly ensuring there was enough stock available for upcoming events or rush periods.Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.Demonstrated ability to work quickly and accurately in high- pressure environments.Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.Washed and sanitized hands throughout shift, promoting food safety and health requirements. Cooked food according to recipes set by establishment.