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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Leah LaneAtlanta, Georgia Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYTwelve years of experience with Agile, including roles as Product Owner, BA and Scrum Master.Diverse background in software design, quality and implementation using SaaS model.In-depth knowledge of REST APIs and Microservices Architecture.Experience in both AWS and Google Cloud environments.Extensive domain expertise in HCM lifecycle from Hire to Retire.Possesses outstanding writing and communication skills.Great leadership skills and ability to motivate, support and mentor team members.Superior ability to analyze and solve complex problems for large and small development projects.Proven ability to manage and lead UAT, process change and migration efforts.PROFESSIONAL CERTIFICATESCertified Scrum Product Owner (CSPO)2024 from Scrum AllianceADVANCED SKILLSAha!, Power BI, SQL, Jira, Rally, Requirements Gathering, Use Cases and Use Case Diagrams, UI Modeling, Visio, Meeting/JAD Facilitation, Process Improvement, SharePoint, Confluence, Zoom, Slack, Teams, Microsoft Excel, Word, Access, PowerPoint, OutlookPROFESSIONAL EXPERIENCESAFETY PLUS, Mobile, AL Apr 2023 Feb 2024Product OwnerWorked with Chief Innovation Officer to overhaul the product roadmaps and change the company focus to creating value for customers. Updated Aha! to improve the process for stakeholders to provide and monitor ideas being submitted to Product Management. Led effort to integrate Aha! with Jira. Worked with the Development Manager to streamline Jira process to better track velocity of the Development team. Wrote user stories and collaborated with the Development team to ensure work met acceptance criteria and was completed each sprint.Worked with Chief Innovation Officer to regularly review and update the Product Roadmaps.Maintained the Product Backlog for the companys two main products using Aha!.Wrote user stories for large project to implement SSO across all modules of main product.Worked with Development Team to identify and resolve critical system bottlenecks.Served as primary resource to help Development team resolve product questions on all projects.Worked with stakeholders to address ongoing requirement needs for one-off system changes.Designed new process to enable submission of multiple safety incidents at one time.CAPGEMINI, Atlanta, GA Jan 2022 Apr 2023Product OwnerLed business side of project with Disney to integrate new Product Lifecycle Management (PLM) system with system that manages merchandise for Disney Parks. Main role was working with business users to determine merchandise planning and ordering needs for the Disney Parks and to obtain needed data from PLM system. Worked with users to design new user interfaces to setup new items and process purchase orders in Oracle Retail application.Managed product backlog for team building new purchase order UI.Participated in SAFE PI Planning throughout the project.Maintained product roadmap throughout project lifecycle and updated for future enhancements.Worked with Disney SMEs and users to define new process and UI for creating purchase orders.Worked with PLM team to define data model and data requirements for receiving data into Oracle DB.Designed new interfaces for data migration from Oracle Retail to PLM system.Created documentation for offshore development team that was integrating with Google CloudCreated documentation for offshore development team to use to create APIs in Oracle RetailSenior Business AnalystLed elicitation of requirements for replacing NBCs Cash Flow process for their existing lineup of TV shows. Created new process with web-based application containing integrated workflow.Worked with NBC Finance users to define existing and future process flow for providing current and projected funding for their TV shows.Performed SQL queries to identify existing financial data needed for new cash flow reporting.Wrote BRD to explain benefits of new process and detailed diagrams of new workflows.Wrote user stories for offshore team to develop the new application and integrate it with various external systems.Collaborated with NBC development team to transition project from consultant team.ADP, Atlanta, GA Nov 2008 Jan 2022Product Owner/Lead Business Systems AnalystPerformed roles of Business Analyst and Product Owner. Led business analysis effort for multiple modules of ADPs Workforce Now (HCM) product. Elicited requirements from customers, product management, insurance companies, service, and implementation to meet needs of all stakeholders.Served as Product Owner for new Canadian Benefits module in WFN product.Coordinated the data migration from multiple HCM products into single integrated ADP product.Lead Business Analyst in the creation of new Critical Illness product for Unum and Guardian.Lead Business Analyst on projects to integrate business processes between benefits, HR, and payroll.Wrote requirements related to calculating all Employee Benefits to be included in employee payroll.Led project to create Termination and Leave of Absence wizard across HCM applications.Lead Business Analyst for implementation of data capture and reporting to support ACA Legislation.Lead Business Analyst for project to create onboarding experience for new employees.Leading role in implementing Microservices architecture for new and existing product features.Designed many APIs as part of product conversion to Microservices architecture.Led Digital Transformation project to load data from insurance documents using machine learning.Leading role in implementing platform for Mobile Benefits enrollment.Served dual role as Scrum Master and Business Analyst for two scrum teams with 20 team members.Promoted to Lead Business Systems Analyst in 2016Responsible for creating epic stories as well as writing user stories with detailed acceptance criteria.Reviewed and refined product backlog during grooming sessions with scrum teamsHelped manage product backlog and prioritization of user stories for multiple scrum teams.Worked with UX to identify key concepts for user research on new products and features.Interfaced regularly with UX to ensure new designs met internal design standards and customer needs.Utilized SQL queries to help evaluate values of field level data across multiple tables.Reviewed all product features with legal to ensure compliance with applicable laws.Documented complex business processes and rules for use by Developers and QA.Participated in weekly product meetings to refine the product roadmap for upcoming releases.Demonstrated new product features to internal service and implementation teams.CHECKFREE CORPORATION, Atlanta, GA Mar 2005 Oct 2008Senior Business Systems AnalystLed cross-functional teams in both new product design and enhancements to existing payment products. Worked on multiple projects using RUP, Waterfall and Agile development methodologies. Direct responsibility for working with all stakeholders, including clients, from elicitation of requirements to general availability.Lead Business Analyst for new, online financial management product.Lead Business Analyst for multiple releases of flagship bill payment product.Led project to enhance backend processing platform for bill payment product.Led cross-functional team in obtaining six sigma yellow belt certification.Participated on product council to discuss new feature ideas directly with largest clients.CHEMICAL PRODUCTS CORPORATION, Atlanta, GA Jun 2003 Feb 2005ConsultantWorked for CFO on projects to enhance sales and reporting software system.Led project to extract sales data of divested division from database for delivery to new owners.Enhanced database and sales application to enhance order processing and accounting for new division.BENEFIT SERVICES CORPORATION (subsidiary of MetLife), Atlanta, GA Jan 1997 May 2003Senior Business AnalystLed projects through the full development life cycle, with responsibility for defining scope, documenting business processes, gathering requirements, writing business and functional requirements, developing test plans, writing test plans, and creating documentation for both application and business continuation. Developed new processes to automate fulfillment of mutual fund prospectus requests submitted by clients. Wrote Use Cases for both new functionality and enhancements to existing applications.Led data migration efforts when sunsetting other MetLife systems obtained through acquisitions.Implemented several modules of Fundlinx (Trade Manager, Position Manager and Security Manager), an Oracle-based application for automated securities processing.Performed unit, integration, and regression testing on mutual fund trading system.EDUCATIONM.B.A. Concentration in Finance B.A. in Public PolicyMiami University (Ohio) Michigan State University |
