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Title Customer Service Project Manager Correctional Officer
Target Location US-IN-Indianapolis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Pinewood Drive Apt. CPlainfield, Indiana Street Address
Cell PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo contribute to your organization's success through the use of exceptional customer service, managerial, and people skills.QUALIFICATIONS Solid customer service and administrative experience. Exceptional versatility and adaptability. Dedication and drive as a hard-working individual. Superlative communication and team-building skills. Ability to manage multiple tasks in a pressured environment. Highly experienced in working with Excel, Word, QuickBooks, Logic, File maker Pro and PSI Systems as well as most Mac programs related to the printing industry. PROFESSIONAL EXPERIENCEPlainfield Correctional Facility, Plainfield, In.Correctional OfficerCorrectional Officer 11/2022 - 03/2024Manage and maintain safety and security. Monitor movement and insure timely manner of passes.Settle and or prevent disputes. Managing the population with accountability sheets. Home Caregiver 02/2019 - 06/2021Provided in home health and behavioral care. Home schooled, administered medications, organized medical care and insured appointments were attended. Insured that all obligations and activities were adhered to daily.Home Caregiver 10/2011 - 11/2013Provided home healthcare for an Alzheimer's patient Monday through Friday I assisted her in memory care, medication administration, dressing, bathing, grooming, cleaning and prepared her meals. Project Manager 10/2006 - 8/2006Project management and planning, customer service, account coordination and sales support. Gathering all information needed to produce job, writing up job tickets, pre-flight, checking layouts proofreading proofs, checking proofs for panel sizes, color and content, quality control, press checks, shipping, and procuring and coordinating outside materials and services. Customer Service Representative / Project ManagerHagg Press, Elgin, IL 06/2005  10/2006Customer service, project planning & scheduling. Responsibilities included project coordination from concept to finish. account management, sales support. Gathering all information needed to produce job, pre-flight, checking layouts, writing up job tickets, proofreading proofs, checking proofs for panel sizes, color and content, press checks, quality control, arranging shipping and ensuring accurate billing of jobs.Multiple Images Printing, Elmhurst, IL 11/2003 - 7/2004 Project ManagerCustomer service, account coordination, sales support. Gathering all information needed to produce job, procuring outside materials & processes, (laminating, die cutting, large format printing, web printing, personalization and mailing,). Coordinated all fulfillment procedures, including organizing entire project, supervising bindery department with up to 125 temporary employees. Keeping sales force updated on all aspects of the projects, proofreading proofs, checking proofs for panel sizes, color, content, image resolution, outlines, postal specs. Pre-flight of supplied electronic files, press checks, quality control, and keeping track of alterations and charges for billing of jobs. VCP Printing, Algonquin, IL 09/2002 - 11/2003Production CoordinatorCustomer Service, office management, account coordination, sales support, procuring outside materials and services.Classic Color, Berwyn, IL 06/1999 - 9/2002Project ManagerCustomer service, account coordination, sales support. Gathering all information needed to produce job, writing up job tickets, proofreading proofs, checking proofs for panel sizes, color, content, image resolution, outlines, postal specs, pre-flight, quality control and billing of jobs. Color & Beyond 01/1997 - 6/1999Production CoordinatorCustomer service, estimate jobs, writing up job tickets, following job throughout various departments. Showing proofs to clients.EDUCATIONWright Jr. College, Chicago, IL - Mac & Quark express courses September 1992

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