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Name Available: Register for Free
Title Patient Care Customer Service
Target Location US-FL-Riverview
Email Available with paid plan
Phone Available with paid plan
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Tampa, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLE Attributes:Honest and reliable professional with over ten years of experience in the medical industryAbility to collaborate with medical teams to make quality patient care a priorityCalm demeanor, positive attitude, well organized, and able to manage time and prioritize tasksWork experience:HR Divisional Recruiter June2021- PresentAston HealthManaged Scheduled and confirmed time for 44 Rehab & Nursing CentersMaintain constant contact with our Administrative Staff at our various facilities to keep abreast of their changing staff needsConduct all training for new/incoming employees to the departmentPublish vacant positions on the ATS, at the request of the AdministratorMonitor all advertisements for outstanding positons dailyReview resumes to verify certifications & educationVetting candidates- Conduct preliminary interview, to verify they are compatible in reference to location, shift, salary & environmentProvide hiring manager with potential qualified candidates for open positionsManage scheduled interviews for facilities dailyVerify valid clinical license with the Florida Department of Health (DOH) websitePharmacy Resolution Specialist December 2017- January 2021WellCare HealthP1an- WFHResponds to escalated issues from physician's offices and pharmacies received through transferred phone calls to resolves those issues.Enters pharmacy overrides into the PBS/RX Claims system based on approved guidelines.Makes outbound calls to physicians and pharmacies.Responsibilities also include miscellaneous special project work and trainings.June 2016 December 2017SchedulerUSF HealthConducted and scheduled patients through USF serviceManage scheduled interviews for facilities dailyReview and verifying Authorizations proceduresCustomer Service Representative February 2013 - March 2016Health Plan Services- WFHAccepted payments for health care plans and scheduled them to be withdrawn on specific date.Created and mailed letters regarding billing and collectionsScheduled and confirmed doctor office appointments with patients

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