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Click here or scroll down to respond to this candidateCandidate's Name
Frisco, TX Street Address PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE EMAIL AVAILABLESENIOR BUSINESS ANALYST & PROJECT MANAGEMENT SPECIALISTResults-driven and adaptable professional with more than 12 years of experience in business analysis and project management, combined with a comprehensive understanding of Agile methodologies. Known for efficiency, attention to detail, and the ability to thrive in dynamic environments, consistently exceeding project objectives. Acknowledged for collaborative leadership, fostering team unity, and possessing advanced communication, organizational, and analytical skills to drive innovative solutions and enhance client satisfaction. Proven track record in building cross-functional teams and delivering exceptional results, showcasing a commitment to excellence. U.S. citizen, eligible for roles requiring security clearances. Passionate about contributing to the success of organizations through strategic thinking, effective collaboration, and a dedication to continuous improvement.SKILLSProject Planning Research and Development Requirements Gathering and Analysis Risk Management Business Analysis Program Management (PMO) Process Improvement Blueprints Design and Implementation Process Mapping (VOC) Technical User Acceptance Testing (UAT) NPD Charter and Measurement Plan Software Development Life Cycle (SDLC) Customer Journey Mapping Customer Relationship Management Team and Project LeadershipTECHNICAL SKILLSSix Sigma SQL Server Oracle Agile Tableau CRM ERP APQP PPAP SAP-ARIBA KPI FMEA LMS SharePoint Dashboard SCRUM WebEx Microsoft (MS) Office 365: Word, Excel, PowerPoint, Flow (Power Automate), Project Schedule, Visio Adobe Acrobat Adobe Connect Lotus Notes SAP-CRM Salesforce JIRA Power BI Google Drive: Google Sheets, Google WorkspaceEXPERIENCEColmore AG. Dallas, TXLead Business Analyst Product Development 01/2021 02/2024Led critical projects and releases, overseeing cross-functional teams to ensure the successful implementation of changes or processes. Delivered presentations and updates to internal and external stakeholders. Communicated project progress and process modifications to affected management and users. Oversaw the validation of business systems to guarantee compliance with regulations.Collaborated with internal and external stakeholders to conduct and analyze business needs and provide efficient solutions. Liaise with the Business Intelligence and Technology team to transcribe the technical specifications and effectively utilize them. Conducted an extensive root cause analysis.Effectively interacted with all levels of the Service Business to ensure the successful delivery and implementation of new or existing Service Business Systems releases.Created process mapping training modules for both existing and new processes using Visio. Provided mentorship and managed technical documentation, functional requirements documents, interface design documents, data mapping specifications, and functional test plans.Proficient in crafting detailed user stories in JIRA, aligning project requirements with stakeholder needs, and ensuring clear communication within agile development teams.Wells Fargo, Irving, TXSenior Business Analyst/Scrum Master 03/2020 10/2020Facilitate dedicated scrum team, in an agile methodology with sprint cycles, daily stand-ups, and story implementation in large cross-functional projects. Collaborate with various IT and product owners to set goals for the project team.Candidate's Name EMAIL AVAILABLE Page 2Liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.Documented requirements as Epics/Features/Stories. Create documentation required for production release and support.Input required information into user stories including business value, scope of change, functional/non-functional requirements, and acceptance criteria in JIRA. Manage user stories to assist with the development.Participate in testing activities such as functional testing and user acceptance testing (UAT).Build relationships and interact professionally with a diverse group (internal or external), project sponsors, senior managers, managers, and subject matter experts.Gannett USA Today Network, Plano, TX 08/2018 01/2020Junior Project Manager/Senior Business AnalystProvided and maintained world-class tools and systems to support the post-sales organization. Rolled out key systems and tools to large clients, improving the customer and employee experience by requirements gathering and analysis to identify problems and suggest solutions using a systematic, multi-step approach.Supported specific business operations initiatives, interacting with internal and external clients using SharePoint (Google Workspace), including project planning, analysis, and training.Led a cross-functional team in developing project plans and timelines with stakeholders, increasing overall project efficiency.Monitored the project schedule, budget, and resources to ensure successful completion within agreed-upon timelinesAssisted in entering and updating Issues (Epics, Stories, and Tasks) onto the JIRA Agile application.Southwest Airlines, Dallas-Fort Worth, TX 07/2017 - 06/2018Project SpecialistEngaged in system testing and validation activities, including the preparation of workflows, procedure documentation, and process maps. Implemented the software development lifecycle (SDLC) and project management methodology to ensure project success. Proficiently gathered and documented Business IT requirements from clients through document analysis, interviews, and workshops. Conducted system testing and User Acceptance Testing (UAT), ensuring the delivery of high-quality products to clientsWork closely with the assigned project managers to define the business scope of a project.Process Modeling: Utilized Visio and ARIS Designer to create detailed workflow diagrams, gaining expertise in organizational processes. Defined quality missions, inputs, value-adding activities, outputs, and outcomes.Realized $5M in cost savings within an aggressive nine-month timeframe while maintaining quality standards by prioritizing and leading the team to implement cost-reduction initiatives.ADDITIONAL RELEVANT EXPERIENCETutoring, Dallas-Fort Worth, TX 04/2016 - 07/2017Westcon Group, Indianapolis, IN; Business Analyst 01/2016 - 04/2016 Eli Lilly and Company Indianapolis, IN; Project Analyst 09/2015 - 12/2015Faegre Baker Daniel, Indianapolis, IN; Business/Project Analyst 11/2014 - 06/2015 Cummins Inc., Indianapolis, IN; Business Systems Analyst 09/2012 - 09/2014 Palmerstown Healthcare Centre, Dublin, Ireland; Project Analyst 11/2009 - 03/2011EDUCATIONBachelor of Business Administration (BBA), York University Toronto, CanadaAssociate of Business Administration, Centennial College, Toronto, CanadaADDITIONAL RELEVANT INFORMATIONCertified Six Sigma Green Belt Certified Project Management Office (PMO)/(PMP), Cummins Inc Root Cause Analysis (RCA) Certification Certified GMP Certified OSHA FDA |
