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Click here or scroll down to respond to this candidateCandidate's Name
Dacula, GA PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryResults-driven Executive with 15+ years of experience in Information Technology, sales, and operations across various industries including Manufacturing, Healthcare, Education, Government, and Legal sectors. Possess expertise in B2B and B2C business strategies, corporate account management, C-Level sales, customer service optimization, and supply chain/logistics management. Bring proven track record of success in securing competitive accounts and implementing process improvement initiatives to enhance customer experience and profits.Work ExperienceThe Howe Law Firm Alpharetta, GAVice President July 2019 - Present Led team of 41 attorneys, paralegals and staff, overseeing all aspects of case management and ensuring adherence to firm's standards and procedures Collaborated with partners to establish and maintain relationships with key stakeholders, including clients, judges, and legal professionals for business development opportunities Designed and implemented sales system to accommodate needs of remote workforce, complying with diverse state regulatory requirements Crafted and deployed upgrades to SaaS and ERP systems to enable seamless operations across multiple states and sites in Southeast region Streamlined matter resolution processes, reducing average resolution time from 18 months to 6 months Successfully grew organization from single site to twelve sites, as well as increased number of client matters managed to 700+Mach3 Technologies, Inc. Lawrenceville, GAVice President November 2016 - July 2019 Directed high-performing team of 15 technical specialists and account managers to drive enterprise sales, optimize project efficiency, and reduce operational redundancies Effectively utilized networking with international businesses and suppliers to boost sales, generate new product applications, and establish mutually beneficial partnerships Created and executed strategic marketing plans and initiatives that productively reached target audiences and achieved desired outcomes Championed resale of innovative technologies to customer base of over 500 accounts, collaborating with customers to understand business needs, boost customer value, and build loyalty Fort Daniel, Inc. Lawrenceville, GAPresident/CEO December 2011 - November 2016 Managed production of advanced coating and wear-resistant technologies for 900+ customers, and provided service and re-manufacturing for 3,000+ customer items using cutting-edge design capabilities Developed custom products and proprietary accuracy technologies for professional law enforcement and defense industries, enhancing operations of police and military organizations Diversified supply chain by cultivating relationships with Asian-based manufacturers and suppliers Prosperously increased annual revenue to exceed $2M and achieved profit margin of 18% by effectively generating and capitalizing on business leads and organizational relationships Additional ExperienceStormwood, Inc. President/CEO Launched and operated VoIP and data infrastructure company serving diverse client base of over 300 accounts, including Robbins Air Force Base, Dobbins Air Force Base et al. Designed and implemented $3M plan to upgrade City of Savannah's network and voice infrastructure, leading complete overhaul of city's communication systems Delivered exceptional customer satisfaction with consistent scores of 97% year over year, resulting in consecutive wins of ShoreTel Circle of Excellence Awards Honored with Enterasys Platinum Dealer title for accomplishing remarkable revenue growth Connect Technology Group, Southern Business Communications Director Assembled and managed team of 15 data networking sales professionals and spearheaded team to become top Enterasys partner in Southeastern region Exceeded revenue targets, generating over $12M in first year, and surpassed annual quotas by more than 25% throughout tenureMilitary ExperienceBranch: United States Air Force Rank: SSGT (USAF E5) (Response Force Leader 81170) Branch: US Army National Guard Rank: SSGT (US Army E6) (Combat Engineer MOS 12B) SkillsSales Management, Business Development, Marketing Initiatives, Data Analysis, ERP & Sales Consulting, Strategic Planning & Negotiations, Relationship Management, Profit & Loss/Forecasting, Staff Management, Revenue GrowthTechnologiesSalesforce, QuickBooks, VoIP, ERP Systems, NetSuite, CRM Software, SaaS, Microsoft Office/ PowerPoint/Excel, Cloud ArchitectureEducationCourses Completed in Industrial Security Community College of the Air Force LicensesPilots License (with Instrument rating) FAAHigh Performance and Complex Aircraft endorsements |
