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Title General Manager Customer Service
Target Location US-FL-Hialeah
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE (Street Address  https://www.jobcase.com/p/Candidate's Name
Work ExperienceGeneral ManagerTony's Restaurant and CateringJanuary 2003 - Present  MiramarMonitor and maintain inventory *Maintain a positive work place *Planned/organized, and facilitate staff meetings *Monitor and maintain a positive work atmosphere to enhance effective customer service *Plan and organize a variety of catering functionsCase ManagerFamily Resource Center of South FloridaAugust 2017 - December 2023Ensure submission of FRC Interstate Compact for the placement of Children (ICPC) /out-of-Town Inquiries (OTI) packages and ensures proper submission and compliance. Acting supervisor when supervisor is out of the office. Served on interdisciplinary team to provide case management for children, adolescents. Develop individualized case plans Evaluate each case and select appropriate and timely referrals. Monitor and ensure successful completion of services. Attend court hearings, case reviews, staffings, and meetings, Ensure incident reports are completed accurately and promptly. Refer families to community resources and provide linkages with necessary treatment providers. Assist families with identifying and removing barriers that prevent children from remaining or being returned home. Assess child and family'safety and risk. Plan, conduct, and monitor documentation (case plans, judicial reports, and home study reports) . Community and Social Service SpecialistFull Caae ManagerFLORIDA DEPARTMENT OF CHILDREN AND FAMILIESOctober 2016 - December 2023  FLGeneral ManagerTONY'S RESTAURANTJanuary 2003 - December 2023  Miami, FLMonitor and maintain inventory Maintain a positive work environment to enhance effective customer service Plan /organized, and facilitate staff meetings Plan and organize a variety of catering functionsChild Protective InvestigatorFamily Resource Center of South FloridaOctober 2016 - August 2017Conducted investigations regarding allegations of abuse, neglect, abandonment, or exploited children Working closely with law enforcement Engaged with families to understand the family's perspectives about family dynamics, challenges, and solutions, identify needs and determine the level of intervention needed to include voluntary services or court ordered dependency services Assessed danger threats, child vulnerabilities and caregiver protective capacities to determine whether a child was in a safe environment Developed impending danger plans based on analysis of danger threats in operation Arranged emergency placement for any child that could not safely remain in the home Prepared court documents in coordination with Children Legal Services and testified in courtCommunity and Social Service Specialist Child Protective InvestigatorOctober 2016 - June 2017Performed tasks in accordance with laws, rules, regulations, policies and requirements applicable to state and federal laws and procedures *Conducted investigations regarding allegations of abuse, neglect, abandonment or exploited children *Worked closely with law enforcement *Collected information through observation and interviews with children, parents, relatives, neighbors and other parties associated with cases as well as analysis of criminal, past service history and other records *Engage families to understand the family's perspectives about family dynamics, challenges and solutions, identify needs and determine the level of intervention needed to include voluntary services or court ordered dependency services *Assess danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe *Develops with family and other persons as necessary any required present and/or impending danger plans based on analysis of danger threats in operation *Managed and modified safety plans as necessary during the courses of the investigation *Arranged emergency placement for any child that cannot safely remain in the home *Notified state attorney, law enforcement, child protective team and other required individual as appropriate *Completed risk assessments on families *Present safety plans for and present danger assessment for case management transfers *Prepared court opening documents in coordination with Children Legal Services and provide testimonies in court *maintain documentation in client records and report any indications of abuse, neglect or abandonmentTeacherBROWARD COUNTY PUBLIC SCHOOLSAugust 1999 - August 2015August 1999 - August 2015 Fairway Elementary School/Lauderdale Manors Elementary School Teacher, 1st, 2n, 4th grades Developed and implemented daily lesson plans and assessments Incorporated technology and professional expertise in instruction Collaborated with colleagues Appointed grade level chair Planned and facilitated faculty, child study and grade level meeting Chaired school wide Sunshine Club Social ActivitiesTeacherFairway Elementary School/ Lauderdale Manors Elementary SchoolAugust 1999 - August 20151st, 2nd, 4th grade *Developed and implemented daily lesson plans and assessments *Incorporated technology and professional expertise in instruction *Collaborated with colleagues *Took anecdotal *Appointed grade level chair *Planned and facilitated faculty, child study and grade level meeting *Chaired school wide Sunshine Club Social ActivitiesBasketball OfficialBroward County Basketball Officials AssociationJanuary 2001 - December 2010  Broward County, FLBasketball Official Facilitated and judged basketball events ranging from elementary to high school levelsBroward County Officials Basketball Association2001 - 2010  FLBasketball Official *Facilitated and judged basketball events ranging from elementary to high school levelsChild Protective InvestorDepartment of children and familiesTeacherBroward county school boardEducationFlorida Memorial UniversityBachelors, B.S. Degree Elementary EducationAugust 1999 - 2015B.S. Degree Elementary EducationFlorida Memorial UniversityBachelorsAugust 1994 - August 1999  Opa-Locka, FLSkillsCoordination Creativity AnalysisIdentify Needs Study Reports Positive Work Environment Hard Work Commitment To Excellence Facilitate Case Management Court HearingsMaintain Inventory Determine Law Enforcement Dedication

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