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CV1Candidate's Name
Telecommunications and ElectronicsEngineerContactStreet Address  Century 21 Dr.32216, Jacksonville,Florida, United States. PHONE NUMBER AVAILABLER EMAIL AVAILABLECandidate's Name
Hard SkillsEngineering 16+ yrs.Knowledge of the digitalecosystem10+ yrs.Digital communications 5+ yrs.Computer softwareknowledge4+ yrs.Business development 6+ yrs.Customer service 5+ yrs.Marketing 3+ yrs.Soft SkillsProblem SolvingConflict resolutionEducationSeptember/2002 - July/2007Telecommunications and Electronic Engineering (Eng.) Faculty of Electrical Engineering,University of Oriente, Santiago de Cuba, Cuba.Experience AbstractOperation of telecommunications networks and services 16+ yrs. Planning, deployment and optimization of cellular net- works5+ yrs.Supervision, management of telecommunications net- work infrastructure6+ yrs.Team Leader 10+ yrs.Work experienceTelematics Specialist 11/2023 - 01/2024Main Telecommunications CenterCuban Telecommunications Company (ETECSA),Camagey, Cuba.In this work I evaluated the operation indicators and developed planning of telephone cable networks. He participated in the execution of investments in telecommunications network infrastructure.Telematics Specialist 05/2023 - 10/2023Department of Management NetworkCuban Telecommunications Company (ETECSA),Havana, Cuba.In this work, I tracking/analysed and evaluated the performance indicators and service quality of the telecommunications network. I carried out diagnoses of the network infrastructure and investment proposals for the network development area.Team Leader 01/2018 - 04/2023National Network Operations CenterCuban Telecommunications Company (ETECSA),Havana, Cuba.Guarantee the supervision and management of main elements of the access and core network. Defining, implementing, and revising operational policies and guidelines for the organization; following Information of Technology Infrastruc- ture Library (ITIL) best practices for incident and problem management, perfor- mance management, analytics, and more. Developing and executing new growth directives. Overseeing client support servicesCV2TeamworkCooperationCreativityFlexibilityResponsibilityIntegrityProfessionalismCommunicationAdaptive capacityLanguagesSpanish NativeEnglish A2InterestsFitnessCookingTravelTeam Leader 07/2012 - 12/2017Department of Mobile Phone ServiceCuban Telecommunications Company (ETECSA)Las Tunas, Cuba.Ensuring all activities are done effectively and efficiently so that all other op- erations will function well. Developing and executing new growth directives. Overseeing client support services. Hiring and training staff. Delegating tasks to administrative staff and monitoring daily operations. Developing and promoting policies that ensure positive interaction between administrative staff and other personnelTelematics Specialist 09/2007 - 06/2012Department of Mobile Phone ServiceCuban Telecommunications Company (ETECSA)Las Tunas, Cuba.Performed the operation and maintenance of the Radio Access Network (RAN) in the local cellular telephone network. Carried out optimization and adjustments in the Base Transceivers Stations (BTS)