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Candidate's Name
Baltimore, MD Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary24 years experience in IT Break Fix & POS Systems and all Network systems Extensive POS systems knowledge of. NCR Aloha NBO CFC, Screen Design, Micros 3700, Par, Panasonic, Sicom/Xenial,Eye-Catch PCI Compliance,Switches, Firewalls, Drive Thru Systems,Mood 3M,Digital Copy .Connected Payments / World Pay Autotask, Helpdesk Management,Stratacashe Menu Boards Active Directory/Exchange Server . MOOD TV and Menuboards. . So-Link camera systems /KDS/Kitchen Self Serv Registers Scales Radiant SystemsAuthorized to work in the US for any employer.SkillsActive DirectorMicrosoft ExchangeProject ManagementBudgetingDigital MenuboardsCredit Cards /PCIKDSRemote Access SoftwareMicrosoft Windows ServerTCP/IPOperating SystemsTechnical SupportHelp DeskIT supportPOSCablingAloha /CFC/NBOComputer networkingNetwork support.Communication skillsLeadershipAzureMicrosoft OfficeTroubleshootingExcellent CommunicationInterpersonal CommunicationEffective CommunicationCCTV NVR/DVRExperienceIT Manager 06/2022 to CurrentPlamondon /Roy Rogers Frederick, MDMaintaining 45 Stores with NCR equipmentWorking with marketing to do event windows for pricing and POS screen designAll systems inhouse active directory /exchangeDigital menu boards inside and outsideAll camera systemsI am in charge of all contractsAll Vendors and keep a scorecard on each of themNBO/Switch Board/CFC CenterMood Media /3M G5 Headsets for Drive Thru Summit Drive thru systems So-Link camerasIT Director /Security Officer 06/2015 to 06/2022Janjer Enterprises Silver Spring, MDManaging 39 Popeye's and 38 I Hop Restaurants and directing IT operations while managing a $300,000.00 budgetWorked with and managed all vendors for Drive Thu, POS & Digital Menu Boards, Security Cameras, Telephones, Cable, Firewalls and Alarm SystemsWorking with Active Directory,Exchange, Logmein and Log Me in Rescue, VM Ware and Makati firewallAnswering all Help Desk calls and dispersing a Tech or completing the work myselfSetting up and completing all work for installation of new restaurants, meeting the deadline for grand openings.IT Manager 10/2009 to 01/2015Panera Bread-Lemek LLCIT Specialist & Break Fix -working on Networking, Cabling, CCTV Installs and New Micros Systems Micros POS 3700 systems while providing great Customer Service.Education and TrainingAssociate of Arts 01/2003NCR Univeristy Dayton OHA+ Net+High school diploma or GEDCertificationsCompTIA Network+CompTIA Security+MCSEDriver's LicenseCompTIA A+