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Phone: (414) 810 -6032 LinkedIN: https://LINKEDIN LINK AVAILABLEProfessional Summary6+ years of IT experience in software Development with focus on Microsoft dynamics CRM, Dynamics 365,Business and Functional SME.Extensively worked on Microsoft dynamics CRM 2011, 2013, 2015, 2016 and dynamics 365 entities, chart,configuration and customization, ribbon, views, web resources, integration with MS Outlook.Experience in developing Microsoft CRM Plugins, Dialogs, Business Process Flows and Custom Workflows.Work Experience in the MS Power Platform like Microsoft Power BI, Microsoft Flow and PowerApps.Experience in using Plugins by using Events Pipeline Like Pre-Operation, Pre-Validation and Post Operation.Cross functional project development, and communication skills to produce high-level and low-level solution documentation.Working Experience on Understanding the functional limitations and capabilities for out-of-the-box CRMfunctionality and custom code.Work Experience in client-side development using C, ADO.NET, ASP.NET, .Net Core, JavaScript, CSS, HTML,CSS, jQuery, and AJAX.Functional CRM Developer and hands on expertise in customization and configurations of the Microsoft Dynamics CRM, Dynamics 365 ERP Projects. Work closely with business units and technical architects to deliver complex types of customizations.Extensive experience in ASP.Net, C, .Net core, ADO.Net, Web Services, LINQ, AJAX, windows services, WCFservices, OOPS, Classic ASP, XML, Text Editor, MS IIS 6.0/7.0/8.0, HTML, CSS, JavaScript, SQL Server2012/2014/2016, visual studio 2012/2015/2017/2019.Implemented RESTful APIs using C, ASP.NET, .Net core, Web API by SOAP. Expertise in configuring businessunits, security roles, field security profiles, teams, CRM plugins and call outs to CRM API.Experienced in Source and version control with GIT hub, TFS, SVN and Azure DevOps.Good knowledge of OOB functionality of MS Dynamics CRM 365/2016/2015/2013 Marketing, Sales, servicemodules.Altered tables during the development phases of the project, created multiple SQL databases, tables, and configured foreign keys between tables and created indexes.Worked with end user to make them understand the multiple testing phases of the application and MSCRMfunctionality.Hands on knowledge of implementing and maintaining access controls and permission in CRM based on roles and access conditions.SKILLSWeb Technologies & Programming LanguagesJavaScript, SQL, ASP.Net, ADO.Net, C#, XML, REST, OData, jQuery, HTML, XML, Fetch XML, C, C++, .NetCRM Online Versions & ModulesMS Dynamics CRM 2011/2013/2015/2016/D365 CRM, Sales, Service, Marketing, Power Apps Portals, ADX Portals Power Automate, Power BI, Logic AppsDatabase systemsMySQL, SQL Server 2012/2014/2016ToolsOffice, MySQL, Ribbon Workbench, SSRS Report Wizard, Google Sheets, Visual Studio 2010, 2012, 2013,2017,2019, Power BI, TFS, SSIS, XRM Toolbox, Kingsway Soft, ODATA.Operating systemsWindows XP/Windows Server 2003/2008Tools and UtilitiesVisual Studio 2008/2010/2012, SVN, GIT, TFSOther TechnologiesShare Point OnlineSoftware Development KitMicrosoft CRM SDK 2013/2015/2016, .Net SDKWork ExperienceGeorgia Pacific Recycling October 2022 - PresentMicrosoft Dynamics 365 / PowerApps DeveloperResponsibilities:Involved in Analysis, Coding, and Testing and maintenance phase of the project life cycle.Developed and customized MS Dynamics 365 ribbons and forms.Worked on Workflows and Plug-in for automated processes based on requirement in MS Dynamics 365,version 8.2.Worked on all the new features like Business Process Flow, Business Rules, and Synchronous Workflows in MS Dynamics 365.Collaborate directly with the business and functional teams to define project scope and all requireddeliverables, activities, activity sequence, Work Break-down Structure (WBS) and work estimates to create aframework for the project schedule.Worked on execution of complex cross functional projects from beginning to end including all phases -planning, requirements, testing and cutover.Involved in Microsoft Dynamics 365 data auditing, capture, data mapping, integration, Creation of interfacesand importing data.Used tools to remove/add fields for sales lines, sales orders, and customers during Sales Orders Creation orPosting, as required by Vendors, and print / hide those fields in reports.Configured Microsoft Flow (Power Automate) to provide predefined criteria-based status update features and auto approval.Responsible for the user interface, reporting and dashboards for the Front-end Dynamics development.Created functionality for navigation desktop, data capture and web apps in Microsoft Power apps that connect to distribution center solutions design analytics in Power BI.Tata Consultancy Services (Client: GE Healthcare) September 2019 - October 2022Microsoft Dynamics CRM DeveloperResponsibilities:Gathered client requirements and business process, development, testing and deployment of Microsoft CRM 2015, 2016.Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.Extensively used Synchronous and Asynchronous Plugins and Workflow activities for various MS DynamicsCRM activities during the development phase.Wrote, debugged, and deployed plug-ins using Visual Studio and C to coordinate the program entities.Implemented a SSIS/Kingswaysoft based interface that pulls applications and documents directly from customer portal (CRM 4.0 based) on an hourly basis into Confidential 's online CRM 2016 system.Performed gap analysis between a client's requirements and the functionality within Microsoft DynamicsCRM/Dynamics 365 ERP.Developed UI interface using HTML, JavaScript, CSS, and jQuery.Used Microsoft Dynamics CRM SDK Tool Kit to develop and test MS Dynamics CRM Client-sideprogramming (JavaScript / jQuery / HTML/CSS).Generated various reports with calculated members, and dropdowns from the cubes by connecting to an analysis server from SSRS.Northgate Technologies April 2018 - August 2019Dynamic CRM DeveloperResponsibilities:Customized sales module including leads, accounts, contacts, opportunities, and related custom entities according to the business process.Utilize entity relationships and mappings to reduce several workflows and plug-in and simplify the solution. Customize sitemap via XML toolbox.Developed console applications in C .net using CRM web services to format phone number and state fields in CRM, auto generate forecast entity records for each salesperson.Developed Business Objects and Data Objects using C.Involved in customization of tools to customize system components such as forms, views, entities, attributes, relationships, and entity mapping.Used Pre and Post Images during Plugin Execution Phases for various complex Plugins.Extensively worked on CRM Plugins Custom Workflow activities development.Built CRM reports using fetch XML and/or SQL queries. Creating dashboards and reporting systems on CRMapplications. Configuring and integrating software applications, APIs, and add-ons.Verona Informatics September 2017 - April 2018Junior Dynamic CRM DeveloperResponsibilities:Involved in the gathering of system requirements and development.Developed various Web Forms for various modules using ASP.NET, ASPX, C, .NET, ADO.Net, HTML, XML, HTTP, CSS, and Front Page etc.Developed User controls using ASP.NET, ADO.Net and C for reusability.Used SVN for Version Control.Written SQL Queries and created several stored procedures and user-defined functions to support data retrieval.EDUCATIONMaster of Science - MS, Computer Science: CGPA: 4.0/4.0 - Chicago State University May 2021Courses: Databases, Computer Networks, Analysis of Algorithms.CERTIFICATIONSHubSpot Fundamentals of CRM - Certified with HubSpot Project Network (Coursera) - March 2023Reference for Hari KrishnaDynamics CRM Developer at GE HealthcareReference by: Harish Choragudi - Lead DeveloperDate employed: Sep 2019 - Oct 2022Relationship: ManagerRehire: YesDuration: 1-3 yearsJob Duties & Technologies:Mainly working on development and unit testing of the code he is writing. Hari is writing code with C# within the CRM platform and lots of rest API's that were exposed to fetch the data. Exposing new rest API's using CRM platform.Project Description:The overall project was rewriting the entire MRI platform. 350+ team members working on project around the globe and 100 individuals within America supporting the project. The goal was to move certain modules to Dynamics CRM platform.Performance & Ability:He is a very good developer and produced on all requirements. Hari was amongst the stronger developers on the team and was quick to pick up multiple modules within their CRM platform.Attendance/Reliability:Never any issues with his attendance and he proved himself to be a very reliable resource.Cultural Environment:GE Healthcare was a very collaborative environment, where he was on a team of 10 other developers. Because the project is within such a complex system, it requires a collaborative effort and team members were required to be onsite multiple days a week for this.Non-Technical Skills:Hari possesses great communication and works well with other individuals and other teams. He would always offer a helping hand to team members when needed and provided great insight. He did a good job at asking the right questions to help lead to a solution.Strengths:His technical abilities within Dynamics CRM platform are excellent.