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RETAIL PHARMACIST PATIENT-CENTERED CARE EXPERTCONTACTEMAIL AVAILABLEBrooklyn Park, MNLINKEDIN LINK AVAILABLEnwachukwu/1a/971/28EDUCATIONPharmD (Leadership Emphasis)University of Minnesota2015Associate of Art/Pre-pharmacyTarrant County College2010Bachelor of ScienceFood Science and TechnologyUniversity of Nigeria2006SKILLS SUMMARYDeliver exceptional pharmaceuticalcare through precise medicationdispensing, counseling, and patienteducation as a Pharmacist with over25 years of experience.Employ advanced clinicalknowledge and expertise to ensureaccurate medication therapymanagement and promote optimalhealth outcomes.Collaborate with healthcareproviders and patients to addressmedication-related concerns andenhance overall quality of care.WORK EXPERIENCERetail PharmacistFairview Pharmacy Services2015 - current / Bloomington, MNAchieved a 29% increase in revenue in 2016 through physician network referrals, vaccine and other clinical programs, and cross-promotion of pharmacy services to maximize prescription volume and improve patient experience. Collaborated with physicians and patients on medication dosage and drug interactions improving disease management compliance by 60%. Give immunizations, dispense prescription medications and provide medication counseling to patients on proper medication use, resulting in 10% increase in adherence and 15% decrease in medication errors.Improved ERx and Beacon workow efciency and inventory management, resulting in a 12% reduction in stock discrepancies and a reduction in associated nancial losses.Implemented Quality Assurance checks and referrals to Medication Therapy Management, prescription saving assistance programs and recruitment in Investigational drug studies that led to 100% optimized patient care. Championed the research to implement welcoming environment and inclusiveness in the FPS Diversity, Equity, and Inclusion department that led to 95% retention of diverse patient population.Promoted the pharmacy at 23+ functions, including college fairs and pharmacy association events, to recruit for pharmacy internships. Pharmacist-In-Charge, Temp (Full Time)Fairview Pharmacy Services2023 - 2023 / Bloomington, MNOversaw pharmaceutical operations ensuring 100% compliance with regulatory standards and best practices.Collaborated with healthcare providers to optimize patient care and medication therapy management leading to 90% customer retention. Monitored pharmacy performance metrics, managed inventory and implemented 2 innovative solutions to automate PMP and Clinical data within ERx to enhance efciency and increase customer satisfaction by 20%. Improved customer retention by 90% by utilizing therapeutic substitution protocol and implementing specic messaging to patients in real time on issues like manufacturer back orders, high cost of medications and change in drug manufacturers.Reduced errors and adverse events by 15% by recommending systemwide quality improvement initiatives to promote patient and worker safety across FPS. Supported a team of 7 pharmacy technicians, 1 clerk and 2 pharmacists in fullling over 1500 prescriptions per week.Trained new pharmacists and pharmacy technicians in ERx, Beacon and EPIC EMR systems, saving prescription processing time by more than 14 hours per week. Maximized team productivity and leveraged industry knowledge to deliver customer service excellence, increasing monthly sales by $6K+. Retail PharmacistWalgreens Pharmacy2020 - 2022 / Robbinsdale, MNDispensed medications, provided medication counseling and collaborated with healthcare providers leading to 100% optimized health care delivery. Managed inventory, including medication ordering, stocking, and expiration date monitoring leading to increased customer satisfaction and 20% reduced error rates. Student InternFairview Outpatient/Discharge Pharmacy2012 - 2015 / Minneapolis, MNAssisted in dispensing medications, compounding non- sterile medications, counseling patients, quality assurance checks, maintaining inventory and helping patients with medication inquiries. as a Student Intern rotating through Outpatient, Discharge, Specialty (Transplant and HIV), Compounding pharmacy, Coumadin Clinic, and Primary Care Clinics.Worked with pharmacy liaisons for high-cost specialty medications to help reduce costs for patients leasing to 100% customer satisfaction. Contributed to a positive and collaborative work environment while gaining valuable hands-on experience in pharmacy operations.Student Intern/ Pharmacy TechnicianCVS Pharmacy2012 - 2015 / St Michael, MNAssisted pharmacists in immunizations, blood pressure checks, lling prescriptions, counseling patients, organizing medication shelves, and managing inventory. Created a routine for cleaning and organizing the workspace that led to 98% efcient pharmacy operations.Student Intern (Ambulatory Care/Academia)Women's Health Clinic - MHealth Fairview/Univ. of MN College of Pharmacy 2015 - 2015Assisted MTM pharmacists in Women Health Integrative Clinic and adult mental health clinics to identify and resolve medication therapy problems. Developed blood pressure measurement rooming protocol for new and repeat Women's Health clinic patients that led to improved BP numbers in 95% of patients. Developed multiple women's health cases used in second- and third-year pharmacotherapy classes at the University of Minnesota College of Pharmacy. Student Intern (Managed Care)Express Scripts Inc2014 - 2014 / Bloomington, MNAssisted Clinical Account Executives (CAEs) and Therapeutics Assessment P&T Committee division in creating custom solutions to Account Managers to help manage medication trends, close gaps in care, and improve member adherence by 90%. Assisted in the operational support and pharmacy benet analytics of Commercial program business through Formulary and utilization management implementation.Student Intern (Clinical Trials/Research)DaVita Clinical Research2014 - 2014 / Minneapolis, MNDispensed oral, sublingual, and compounded sterile medications for Phase I-III clinical trials under the direct supervision of a pharmacist. Explained study protocols in- depth to clinical trial participants and increased adherence to the protocols by 100%. Streamlined and reduced clinical trial patients screening time by 25%. AREAS OF EXPERTISE Medication Dispensing Patient Counseling Prescription Verication Medication Therapy Management Drug Interaction Management Clinical Knowledge Pharmaceutical CareInventory Management Patient EducationRegulatory ComplianceMN State Board of Pharmacy. 08/2015BLS Healthcare Provider CPRAmerican Heart Association (AHA).UNIV OF MN OHS-OSHA. 04/2015AMCP Fundamentals of ManagedCare Pharmacy-v.2AMCP. 04/2014Certied ImmunizerUniv of MN-ACPE. 01/2012 |