| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Arlington, TX Street Address
SummaryHardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Skills Claims file management processes Strong interpersonal and communication skills manage, investigates and evaluate coverage assist with body shops and supplement appraisals for insured or claimants set up auto rentals when needed assist with payments when claim is settled Communication Flexible schedule billing, invoices, account receivable correspondence to emails and inbound and outbound calls processing payments word & excelExperienceLicensed Claims Adjuster Liberty Mutual - Plano, TX 10/2022 - Current Reviewed, evaluated and adjusted claims to promote fair and prompt settlement. Negotiated and settled claims according to information presented through reports, research and data verification. Investigated questionable claims to determine payment authorization. Drafted statement of loss to summarize damages, payments and underlying policy coverage. Conducted witness interviews to assist claim information gathering process. Identified and obtained evidence to ascertain claim value. Gathered information from various third parties to determine claim acceptability. Billing Representative Union Standard - Irving, Texas 07/2018 - 10/2022 Processed and sent invoices, adjustments and credit memos to customers. Answered customer invoice questions and resolved issues discovered during invoicing and collection process. Worked with outside parties to obtain payments and solve problems. Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance. Negotiator Mitchell International, Inc. - Irving, TX 10/2016 - 07/2018 Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Displayed strong telephone etiquette, effectively handling difficult calls. Identified needs of customers promptly and efficiently. assigned queue 100+claims negotiating for medical bills Senior Medical Representative MHN - Irving, TX 09/2009 - 08/2016 Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction. Scheduled appointments with established and prospective customers to meet with and discuss corporate offerings. Updated customer information in CRM database daily to document latest interactions and activity. Answered customers' questions and addressed problems and complaints in person and via phone. Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.Education and TrainingJames Bowie High School Arlington, TX 05/1997High School Diploma |
