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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Frayne StreetPittsburgh, Pa Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsTime Management SkillsPatientsProblem-solvingGood math skillsProfessional telephone etiquetteExperience:Childrens Hospital, Pittsburgh - Housekeeping06/2019 - presentClean patient rooms, surgical areas, offices and waiting areas using cleaning chemicals and disinfectantsClean and sanitize floors, equipment, and furniture according to infection-control policiesCollect dirty laundry from patient areas and place in designated locationsMonitor inventory of supplies such as paper towels, soap, toilet paperDistribute clean linen and hospital gownsDial America Pittsburgh, Pa Call center agent12/2018 - 06/2019answering inquiriesresolving problemsfulfilling requestsmaintaining databaseAssist with billing mattersScheduling appointmentsIBEX Global Pittsburgh, Pa Call center agent12/2017 - 12/2018Collect charge internal and external, customers off accountsResolving collection mattersHandling patients, referral sources and administrative department inquiresCommunicating with insurance companiesMidwest Direct, Pittsburgh Pa- mail handler09/2016 - 12/2017Load, unload, and move bulks of mailrecognizes bad barcodes found in the mailTroubleshoots and removes mail piece jams from machineMange a clean work area to prevent possible injuries and/or tripping hazards to self and othersProperly organizes postage metered rejects separated by postage rate and keeps mail arranged by specific jobsFamily Dollar, Mckees rocks Pa - cashier/manager08/2015 - 09/2016Setting employee schedulesHiring and training new workersCash handleEnsuring the satisfaction of the customersClosing and opening store06/2014 - 08/ 2015Alorica, Pittsburgh Pa - sales representative Ensure customer satisfaction through effective call resolutionExplain product features and benefits, answering questions and setting proper expectations for customer inquiriesIdentify and escalate emerging product or customer dissatisfaction issues Carefully listen to and understand customer issues04/2012 - 06/2014Marshalls, Pittsburgh Pa - cashierStock racks and shelveshandle customer inquiriesensure accurate pricingEducationOctober 2017- Still attendingPittsburgh Technical College, Pittsburgh Pa- Business ManagementAugust 2012 - June 2016Sto-rox High School, Mckees rocks Pa - High school diplomaProfessional references:Brittany Wilson- PHONE NUMBER AVAILABLEBillie Andrews-PHONE NUMBER AVAILABLEMiya Fletcher- PHONE NUMBER AVAILABLE/pre> |
