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Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, FL Street Address EMAIL AVAILABLEQUALIFICATIONS: Experienced senior-level accounting specialist with extensive expertise in billing processes. Passionate about problem-solving and resolving discrepancies, utilizing resourcefulness and outstanding research skills to ensure precise payment processing, invoice preparation, and recovery of past-due balances.SKILLS:Data Entry, 10-Key, AS400, & AWDAdaptable and FlexibleAccounts Receivables & Accounts PayablesMedical Billing & Hospital RegistrationRisk Management, Investment AnalysisAccount Reconciliation & Remittance ReviewGenerally Accepted Accounting PrinciplesMonth-End ClosingInvoicing and Payment TrackingExcel Spreadsheets and Microsoft Office/OutlookPROFESSIONAL EXPERIENCE:Note taker/Scribe AUG 2022 TO PRESENTFLORIDA STATE COLLEGE AT JACKSONVILLENote taker and scribe for students with documented disabilities.Consistently demonstrate high reliability and dependability.Operations Specialist II AUG 2020 TO MAY 2021CLIENT: BANK OF AMERICA, AGENCY: BCFORWARDProvided support to financial and accounting operations by collecting payments, recording entries, preparing over 100,000 invoices, and administering other office duties.Utilized advanced-level proficiency in various finance, accounting, spreadsheet, and database software.Billing Analyst SEP 2017 TO NOV 2019CLIENT: ALLSTATE BENEFITS, AGENCY: KELLY SERVICESConducted extensive research to solve billing discrepancies, performed audits, created invoices, generated bills, and notified customers of any outstanding amounts due to bring their accounts current.401K Customer Service Representative II NOV 2016 TO MAR 2017CLIENT: MERRILL LYNCH, AGENCY: RANDSTADAssisted customers over the phone with their insurance benefits. Processed contribution rate adjustments, fund transfers, investment direction changes, pay-stub loan options, and hardship withdrawals.Exceeded call center metrics with an average handle time of under 6 minutes and around 9.3 calls per hour.Mortgage Underwriter JUN 2011 TO MAR 2015JP MORGAN CHASECreated and implemented an underwriting review guide that increased team productivity by 9%, and quality by 16%, and placed our team in the 97th percentile.Reviewed borrowers income, assets, credit, and collateral to assess loan risk.EDUCATION:Associate in Arts Bachelors Business AdministrationFlorida State College Florida State CollegeGraduation: MAY 2024 Expected Graduation: MAY 2026 |
