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Candidate's Name
PROFILEHands on IT Manager with experience in the Fine Arts and Creative fieldswith eighteen years of experience in an international art gallery and a full- service Ad Agency. Specializing in white glove support for all staff. Extensive knowledge of hardware and software; online platforms, interactive, video, audio and print production concerns and requirements, with 24/7 availability and short response times.SKILL SET Budgeting and expense control A light touch with departmental colleagues, general staff and C-Suite Executives Vendor management Hardware and software procurement Mobile device management vendor management, procurement and support Close collaboration with stake holders and IT staff Email administration  O365 Active Directory administration Cisco Meraki administration & support Digital Asset Management  NetX Adobe CS Suite, Avid & Pro ToolsEXPERIENCEIT Manager, Pace Gallery  11/2015 to 11/2023IT management for one of the worlds largest art galleries, including departmental budgets, expenditure approval, internal process development, Artist support, concierge level support for executive staff, email administration, mobile device management, Active Directory administration, Digital Asset Management, on-site and off-site support for international staff, and equipment specification and procurement. Support for remote offices including galleries in Los Angeles, London, Geneva, Hong Kong and Seoul.PHONE NUMBER AVAILABLEEMAIL AVAILABLE101 Clark Street 24ABrooklyn, NY11201IT Support, DDB Worldwide  09/2003 to 04/2015Desktop, networking and file server administration. Primary support for DDB Corporate (C-Suite) and DDB NYs Creative, Broadcast and Print Studios. Also served as primary support for subsidiary agencies including Roberts & Langer, Fathom, Uproar and Spike DDB.Studio Artist, DDB NY  05/1998 to 09/2003Print, out-of-home, POS and everything in-between. DDB Studio 8s primary digital trouble shooter, type designer and file server & network administrator.EDUCATIONHampshire College, Amherst, MA