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Collaborate with customers on large-format printing projects, submit clientartwork to graphics prep team and get client approval on proofs, schedule print jobs and coordinate permitting and installations, create and submit billings, document highlights for social media promotions NOTEABLE: Obtained NV Contractors License to add installation eligibility for entire office, reduced delinquent A/R to lowest levels in location history, created/ implemented new showroom floor plan and product display Candid Worldwide Printing (Las Vegas NV)Street Address  - 2019Project Manager & A/RGreet, seat guests and introduce to service staff and entertainers, upsell private rooms and bottle service packages, coordinate private parties and off-site events, cultivate marketing liaisons and agents NOTEABLE: Acted a liaison to tour operators and party-van operators for group events and payoutsCandidate's Name  (Las Vegas NV)2015 - 2017VIP HostAlpharetta GAEMAIL AVAILABLEPHONE NUMBER AVAILABLE cellRetail store/coffee takeaway replenishment and merchandising for 2- store franchise, warehouse organization and processing, webstore management and fulfillment, review management, all incoming emails and phone calls, marketing creation and implementation, NOTEABLE: Spearheaded webstore conversion to Square POS, implemented subscription product, model, grew in-store sales to all-time location highs in 2020/2021Bad Ass Coffee Co of Maui (Lahaina HI)2019 - 2022Director of BusinessEducationEmphasis in Macro-EconomicsKeynote Presentation: "The Service - Profit Chain" Nova Southeastern University (Ft Lauderdale FL)1999 (3.6/4.0)Bachelor's -Business Mgmtgreat ideas andactions for youtodayZeroCampbellWork ExperienceAdditional Employment & Skills Menu on Page 2"efficiency sherpa," " idea machine,""customer-experience champion"Recently displaced from Maui fires 08.2023Craft promotion and social media campaigns, website blog posts, and print media. Maintain local sales outlet channels, Respond to all webform inquiries and review posts. Answer incoming reservations/info calls. NOTEABLE: Sustained consistent follower growth on multiple platforms. Created POD merch shop and created monthly new designs. TripAdvisor"Best of the Best 2023" AwardHawaii By Storm Tours (Maui)2022 - 2023Marketing DirectorExpertiseTwo-location company offering budget transient lodging. Vetted, trained, and scheduled staff of 20+. Coordinated all marketing efforts property management and improvement, compliance, inventory, budgeting, front office operations, and customer service issues.NOTEABLE: created and implemented standardized, unified policies and procedures online reference manual & video training tutorials Pateys Place Hostels (Maui & Big Island HI)2006 - 2010General ManagerEmployed dynamic strategies to generate a robust client base for our wide array of investment and insurance products. My responsibilities included crafting goal-oriented reports and presentations, making compelling pitches to clients and prospects, and handling all financial transactions in- house. I maintained strong client relationships by regularly conducting in- office, off-site, and in-home meetings.NOTEABLE: played a pivotal role in implementing PalmPilot-based CRM software and effectively expanded my network and client base through volunteer work with Junior Achievement.Financial Planner American Express Financial Planners (Ft Lauderdale FL) Alpharetta GAEMAIL AVAILABLEPHONE NUMBER AVAILABLE cell1998 - 2000Led a 6-person Legal Analyst team serving as a satellite team to the General Counsel's New York office. Investigated complaints and filings for damages under $25,000, examined regulatory compliance matters, and handled demand letter responses. Negotiated settlements and prepared discovery briefs for outside counsel.NOTEABLE: represented the Company in depositions nationwide and exposed a group of inmates involved in fraudulent lawsuits against credit card companies across the country.American Express Travel Related Services (Ft Lauderdale FL) 1996 - 1998Legal AnalystSole proprietorship I created and promoted to help startups, creators, and small businesses with business plans, branding, technology choices, social media engagement, product selection and service model. This project is an ongoing endeavor, relaunching 4Q23.ZeroWorkz Consulting & Marketing (Maui HI)2022 -Founder & CEOgreat ideas andactions for youtodayZeroCampbellWork ExperienceLicenses & AwardsFood Handler's CertificationHawaii (2022)Social Media contentOffice suiteRestaurant operations"efficiency sherpa," " idea machine,""customer-experience champion"CopywritingCRM/SalesforceProject ManagementForbes CertificationIn-Room Dining Service(2014) 98/100 scoreRecently displaced from Maui fires 08.2023additional highlights