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Innovative leader transforming established business operations from good to great. Developing operational excellence by fostering a people first environment, consistently delivering successful business outcomesVision for innovative process improvements and optimize workflows, coordinating cross functional teams, allocating resources, communicating progress, and implementing best practices to achieve operational excellence adept at resolving complex problems and exceptional KPI results. Fostering professional relationships with key stakeholders Transforming goals into day-to-day operations, modeling a people-first mindset building top-flight teams, creating workplace cultures of transparency and accountability, and setting the tone for excellence that cascades from the board room to the front lines.Areas of ExpertiseProfessional ExperienceGKN Aerospace Composites, Tallassee, AL 2022 PresentProgram Manager-Airbus A330 trailing edge wing panelsSpearhead Airbus A330 composite value stream to identify bottlenecks and enhance process efficiency. Steer continuous process improvement, increasing KPI metrics. Liaise with customer and site personnel to incorporate client feedback. Increase operational capacity in preparation for demand increase and TOW simultaneously.
Directing Program recovery- increased rate readiness. Steered on-time delivery by analyzing issues and implementing corrective action plans. TOW Risk analysis and enablement for program transfer/Gate review and buffer build. Recovery of program from 5% on-time delivery to increase 96.5% on time delivery.
Increased VOC and boosting customer confidence
Supply chain gate review for TOW with AIMS vendor.
RCCA cross-functional team coordination, along with key stakeholders. Modification impact analysis and quotation to key customer stakeholder Supply Chain analysis and risk review for demand and forecasted demandProduction Services Management Inc., Jackson, MS & Beltsville, MD 2012 2021Program Manager AerospaceCollaborated with engineering and environmental health and safety staff on chemical adherence standards and process including formulation and execution of COVID first response process. Achieved set objectives and performance metrics by directing process flow inspections between buyers, vendors, and end users. Supply chain analysis and risk mitigation for tooling and MRO to meet strict deadlines and operational enablement. Budget planning for all activities in program. Ensure customer satisfaction and success of all projects by program SOW. Contract excellence and customer confidence extending 4 year contract to 11 years at point of transfer. Slashed operational costs by 12% and improved profitability by optimizing day-to-day activities.
Regulated processes for over Qty. 40K+ inventory items of advanced tools and chemicals to Minimized costs and improved efficiency in alignment with budget perimeters Boosted profit margins up to 50% by streamlining process solutions and cooperating with supply vendors through sourcing and negotiation. Maintained 95% customer satisfaction rating for 10 years by ensuring delivery of exceptional service/experience.Early Career ExperienceStore Manager | Pilot Travel Centers, LLC, Flowood, MSDepartment Manager | Home Depot, Inc., Brandon, MSEducationBachelor s Degree in Business AdministrationBelhaven University, Jackson, MSLicenses & CertificationsCNC Tool Training, Walter Tools, Inc. | Pipeline Inspection Certification, John C. Wormeli |
