| Candidate Information | | Title | Administrative Assistant Customer Service | | Target Location | US-FL-Coral Springs |
| | 20,000+ Fresh Resumes Monthly | |
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Click here or scroll down to respond to this candidateAdministrative AssistantDetailed oriented and result driven Administrative Assistant with extensive experience in training and coordination in retail and office setting. Consistently achieving record-high customer satisfaction rankings, improvements to the bottom-line and turnaround of underperforming operations and personnel.Experience:Supervisor/ Asst. Manager 2017- PresentStarbucks Coffee Co.Boca Raton, FlAttained a management position appointed to train and supervise 30+ partners.Foster an environment in which guest enjoy high levels of service andemployees are motivated to deliver top performances.Assist with all guest concerns including replacements and refunds.Manage store inventory such as daily purchase orders, incoming inventory/ placements, and loss prevention.Created, edited and administered customer service strategies andprocedures in agile manner to ensure a satisfying experience for all guests.Assisted with monthly and annual performance reviews as well as arranged.weekly team and executive meetings highlighting sales and store modifications.Administrative Assistant 2013-2017Barton Transportation ServicesFort Lauderdale, FLMaintained Reception area, greeted all visitorsProvided exquisite customer service to existing consumers.Accept/ Forward all incoming telephone callsEscalate customer issues as needed to a variety of departments such as accounts payable, technical support, etc.Headed the orientation/onboarding process of new hires.Assist all departments with clerical/ administrative duties (fax, filing,copy)Maintained new orders/inventory count of office supplies and uniforms.Education:Arizona State University 2020- Present W.P Carey School of BusinessMajor: Global ManagementCoral Springs High School 2002Received DiplomaReferences Available Upon Request |
