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Title Customer Service Mental Health
Target Location US-TX-Bullard
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  CR 3429Bullard, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYI am respectful, kind, and resourceful. I am experienced in many fields of medical care, customer service, and a variety of computer programs. I can be a leader or a follower. I enjoy challenges in setting and meeting goals. I am looking forward to growing my skills and knowledge.Caregiver, Home Aid CaregiversTyler, TX March March 2024- CurrentDuties: Taking care of multiple patients with various medical needs including mental health, dementia, and Alzheimers. One on one assistance for hygiene needs. Making meals, cooking, cleaning, laundry, and medication reminder. Transporting patient to and from appointments or shopping.Insurance Specialist II, UT Physicians Clinic (South Broadway)Tyler, TX August 2019-January 2022Duties: Verify and update patient demographics in Epic program. Confirm and verify insurance coverage and documents for patients electronic files. Check in and out patients before and after seeing physicians. Schedule follow-up visits as per physician recommendations. Coordinating and scheduling mammogram and colonoscopy outpatient appointments. Receiving and posting copays and collecting on owed balances. Contacting patients and scheduling request through my chart.PHC Coordinator, At Home Healthcare, (Community Care)Tyler, TX- May 2017-October 2018Duties: Coordinate client care with Medicaid based programs DADS, UHC, and CignaHealth spring for attendant services. Speaking with patients and case workers updating insurance of any changes in client condition. Speaking to clients/patients for satisfactory of attendant services. Verifying time attendant worked. Processing forms and updating client information in Kantime. Verifying attendant time worked through Medsys and Vesta for EVV device used.CNA Trainer Coordinator, At Home Healthcare (Home Support Services Dept), Tyler, TX- June 2005- July 2007Duties: Scheduling, training, orientating, and hiring Personal Care Attendants and Certified Nurse Aides to care for patients in their homes.EXPERIENCE Bookkeeping and Billing Specialist, Global Point Data, Inc., Tyler, TX March 2000-2016, Part time (PRN)Duties: Data entry, payroll, accounts receivable, billing, installation confirmation, residential satellite sales, and organized inventory. I answered phones, scheduled service calls, customer service, and technical support.EDUCATIONThackerville High School graduated 1998- Diploma Thackerville, OKTyler Junior College- Certified Nurse Aide- 2005 expired in 2009, Tyler, TXREFERENCESGaile Johnson- (318) 312-1774- Former Supervisor, Christius ClinicVivian Trimble- PHONE NUMBER AVAILABLE- Friend- Christius ClinicShaniqua Battee PHONE NUMBER AVAILABLE- former coworker - Christius Clinic

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