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| | Click here or scroll down to respond to this candidateCandidate's Name
Shreveport, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEi am highly motivated and willing to learn. Recent Graduate with an associates degree in criminal justice. i am determined and friendly. i have had 7+ years of customer service and now transitioning to the legal background.Authorized to work in the US for any employerWork ExperienceBath and Body Works Sales AssociateShreveport, LAMarch 2022 to PresentSecurity OfficerGardaWorld Security Services - Shreveport, LAJanuary 2022 to PresentFulfillment AssociateTarget - Shreveport, LAAugust 2021 to March 2022 Operations Inventory stock Assisted customers its person Explained products and benefitsCustomer Service AssociateWalgreens - Shreveport, LAOctober 2020 to October 2021 Assisted customers in person Inventoried stock Explained products and benefits Confirmed payments, refunds, etc. Operated the cash drawer Resolved payment and order disputesSales AssociateDICK'S Sporting Goods - Shreveport, LAAugust 2019 to April 2020 Greeted customers in a friendly manner Processed customer transactions Handled returns and exchanges Maximized sales transactions Responsible for general cleaning Helped ensure customer satisfaction Restocked merchandise Organized new merchandise Monitored inventory Responsible for resolving all customer complaints Customer Service RepresentativeTeleperformace Call Center - Shreveport, LAApril 2018 to November 2019 Provided assistance to clients Answered phone and assisted clients with changes Maintained up-to-date knowledge of customer accounts Confirmed payments, refunds, etc. Resolved payment and order disputes Provided excellent technical support Operated the live chatFront Desk Receptionistwrac - Natchitoches, LAAugust 2017 to June 2019customer servicesigned up gym memberscleaning and organizing gym equipmentanswering questionshandling correspondencekeeping reception area cleaned and well organizedhandling front desk taskSales AssociateKohl's CorporationJune 2015 to May 2017 Restocked merchandise Organized new merchandise Handled returns and exchanges Maximized sales transactions Monitored inventory Answered customer questions Greeted customers in a friendly manner Processed customer transactions Communicated with customers over the phone Responsible for resolving all customer complaints Helped ensure customer satisfaction Responsible for general cleaningEducationAssociate in Arts (AA) in Criminal JusticeBossier Parish Community College - Bossier City, LA August 2020 to May 2022High school diploma or GEDSkills Typing (8 years) Call Center Customer Care Customer Service Customer Support Cash Handling Receptionist Word Organizational Skills Communications Microsoft Word Office Experience (2 years) Team Player Stocking Merchandising Sales Time Management Order fulfillment Inventory Control Freight Experience Computer Operation Leadership Banking PeopleSoft QuickBooks Filing Windows Guest servicesCertifications and LicensesDriver's LicenseOctober 2015 to October 2026AssessmentsFirst Aid Skills ProficientFebruary 2019Measures a candidate's ability to identify treatments for common medical emergencies. Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |