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Phone: PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE Pursuing a challenging and rewarding position within a solid, progressive company in a setting that best utilizes my professional experience and offers opportunity for performance based career advancement.STRENGTHS Strong verbal and written communication skills; established presentation and negotiation skills; proven analytical and problem-solving skills; excellent interpersonal skills. Ambitious, self-motivated, dependable and a quick learner; aptitude for numbers. Work well independently and as part of a team. PROFESSIONAL EXPERIENCEThe Best Claims Solutions, Atlanta, GA 2021-PresentIndependent Adjuster/Total Loss Contractor. Investigate and gather information about Total Loss automobile claims. Appraise the damage and determine the salvage value on the total lossvehicle. Negotiate and settle claims with the customerAmerican Family Insurance, Marietta, GA 2020-2021Sales Representative . Achieve sales goals through generating new business and cross-selling existing customers . Develop leads, schedule appointments, and market appropriate products and services . Educate prospective customers on how to protect their families and assetsThe Best IRS, Atlanta, GA
2016-2019Independent Adjuster/BI Contractor . Investigate and gather information about Bodily Injury claims by contacting all parties involved . Accurately document all decisions, correspondences, reports and discussions . Review and interpret complex and detailed documents, medical reports and insurance regulations . Resolve claims in the best interest of the insured, claimant and insurerPrime Consulting Group Inc., Atlanta, GA
2014-2016Independent Adjuster/Contractor . Developed and maintained excellent rapport with insured and claimants . Investigated, evaluated, negotiated and settled Property and Liability Claims . Determine the repair parts, time and labor required to complete a repair . Respond to customer inquiries regarding the claims process and maintained accurate documentationAetna Inc., Alpharetta, GARegional UnderwritingUnderwriting Consultant2004 - 2014 . Premium rate development for prospective clients with 51+ eligible employees for managed care and indemnity products. . Assessment of potential risk based on numerous factors including age, gender, industry, geographical location, historical profitability, and prior claims experience in order to meet profit and market share goals . Validate and approve rates and benefit designs for additional sites submissions on existing business. . Interact with sales representatives by communicating underwriting procedures and decisions, making recommendations, and suggesting alternatives in a clear and concise manner. Participate as requested in conference calls with brokers and consultants. . Mentor team members by providing guidance and solutions for rate development. . Required to make sound business decisions and judgments in a rapidly changing environment.EDUCATION MILITARYGuilford Technical Community College United States Army1988-1992Business AdministrationNorth Carolina National Guard 1992-1996 REFERENCES AVAILABLE UPON REQUEST |